Join Amgen’s Mission of Serving Patients
At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.
Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
Sr Manager Information Systems
What you will do
Let’s do this. Let’s change the world. In this vital role you be responsible for identifying and delivering practical automation solutions across core systems including Salesforce, Conga CLM and CPQ, Model N, and Anaplan. Solutions may include workflow automation, system configuration, integrations, and, where appropriate, Generative AI.
The primary objective is to streamline contracting and pricing workflows, reduce manual effort, and improve operational efficiency. This role works closely with Contracting Operations, Pricing, and Product teams to deliver targeted solutions that address real business needs while leveraging enterprise platforms and standards.
This role requires hands-on involvement in solution design, prototyping, and implementation.
- Lead delivery of automation solutions across Contracting Operations workflows with a focus on efficiency, scalability, and measurable business impact.
- Identify automation opportunities and partner with stakeholders to determine the appropriate solution approach, balancing AI and non-AI methods based on value, complexity, and maintainability.
- Design and deliver solutions supporting contract lifecycle processes including creation, approvals, amendments, and renewals.
- Support pricing and revenue workflows across CPQ and Model N, including validation, execution, and data alignment.
- Enable process improvements in forecasting and planning workflows within Anaplan.
- Implement data synchronization and orchestration across Salesforce, Conga, Model N, MuleSoft, Databricks and Anaplan.
- Introduce AI-assisted capabilities where they provide clear business value, such as contract summarization, clause insights, and natural language interaction with contract and pricing data.
- Develop lightweight assistants or copilots embedded within existing platforms to improve user productivity.
- Lead rapid prototyping and iterative delivery of solutions with a focus on practical implementation.
- Establish reusable patterns and best practices for automation design, integrations, and responsible use of AI.
- Collaborate with enterprise AI and architecture teams to leverage shared tools and services while maintaining focus on domain-specific delivery.
- Deliver measurable improvements in contracting and pricing operations, including:
- Reduction in contract cycle time and manual processing effort
- Improved data accuracy and reduced operational defects
Technology Focus Areas:
- Workflow automation and orchestration tools (for example Salesforce Flow, process automation frameworks)
- Enterprise SaaS platforms including Salesforce, Conga CLM and CPQ, Model N, MuleSoft, Databricks and Anaplan
- System integration patterns including APIs, event-based architectures, and data synchronization
- Rules-based automation and system configuration for business process optimization
- Data structures supporting contract lifecycle, pricing, and revenue management processes
- Generative AI and Large Language Models applied to business workflows where appropriate
- Retrieval Augmented Generation using enterprise data sources such as contracts and pricing data
- AI copilots and assistants embedded within enterprise applications
- Prompt design and orchestration techniques applied to business workflows
- Integration with enterprise AI services such as Azure OpenAI or similar platforms
What we expect of you
We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a leader with these qualifications.
Basic Qualifications:
- Doctorate degree and 4 years of experience in Information Systems, Computer Science, Engineering, or a related technical field OR
- Master’s degree and 8 years of experience in Information Systems, Computer Science, Engineering, or a related technical field OR
- Bachelor’s degree and 10 years of experience in Information Systems, Computer Science, Engineering, or a related technical field AND
- 3+ years of experience leading or mentoring technical teams delivering software, automation, or system solutions.
- 5+ years of experience designing and implementing automation and system integration solutions across enterprise platforms.
- 2+ years of experience applying AI-enabled solutions, including Generative AI, within business workflows where appropriate.
- Demonstrated experience delivering workflow automation, system configuration, and integrations across SaaS platforms such as Salesforce or similar ecosystems.
- Experience working with cross-functional teams including product, engineering, and business stakeholders to deliver solutions aligned with operational needs.
- Strong understanding of when to apply AI-driven approaches versus deterministic automation to solve business problems effectively.
Preferred Qualifications:
- Hands-on experience with Salesforce, Conga CLM or CPQ, Model N, or Anaplan in a technical, product, or architecture role.
- Experience delivering workflow automation, system integrations, and process improvements across enterprise SaaS platforms.
- Experience implementing rules-based automation, workflow orchestration, and API integrations.
- Experience applying Generative AI capabilities within business applications where there is clear value.
- Ability to evaluate when AI is appropriate versus when deterministic automation is more effective.
- Experience building or enabling assistants or productivity tools within enterprise platforms is a plus.
What you can expect of us
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.
The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.
In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:
- A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
- A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans
- Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.
Apply now and make a lasting impact with the Amgen team.
careers.amgen.com
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Application deadline
Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.
Sponsorship
Sponsorship for this role is not guaranteed.
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure