At Preply, we’re all about creating life-changing learning experiences. We help people discover the magic of the perfect tutor, craft a personalised learning journey, and stay motivated to keep growing. Our approach is human-led, tech-enabled - and it’s creating real impact.
We’ve just reached unicorn status with a $150M Series D, accelerating our vision to transform education through human-led, AI-enhanced learning. Today, 100,000+ tutors teach 90+ languages to learners in 180 countries - and we’re only getting started. As a category-defining company, we’re shaping what the future of learning looks like at global scale.
Every Preply lesson sparks change, fuels ambition, and drives progress that matters. Joining Preply means helping define the future of education at global scale, and building something that truly matters for millions of people, every day.
At Preply, we're on a mission to create world-class, localized experiences that connect learners and tutors across the globe. As a Localization Operations Manager, you'll play a key role in shaping how our product resonates across different languages and cultures.
You'll be joining a dynamic, cross-functional team that is passionate about ensuring every user experience feels authentic and impactful, no matter where they are in the world. We thrive on innovation, collaboration, and a data-driven approach to quality, balancing linguistic excellence with the speed of global expansion.
We are seeking a strategic, people-focused and execution-driven Localization Operations Manager to oversee localization operations end-to-end while directly managing 3+ Localization Project Managers.
You will be accountable for team performance, operational health, and the long-term evolution of localization operations as a strategic capability at Preply.
This is not only about delivering projects, it’s about building a high-performing team and a scalable localization ecosystem that supports Preply’s global growth.
1. Localization Operations Strategy & Ownership
Own and evolve the operations end-to-end localization operating model across key business domains and act as the accountable owner of localization operational health and scalability
Design and continuously optimize workflows that adapt to new content types, features, and evolving business needs
Ensure localization is embedded fully in content development cycles to prevent reactive execution
2. Data, Measurement & Performance Framework
Evolve the localization operations measurement framework, defining and reporting on clear success metrics across speed, cost and scalability, integrating it with the existing quality measurement framework.
Go beyond activity tracking to connect localization efforts with measurable outcomes and company goals (e.g., feature adoption, user engagement, market performance, expansion readiness)and provide clarity and transparency to senior cross-functional stakeholders via reporting mechanisms.
Lead quarterly capacity planning, demand forecasting and utilization optimization
This role is accountable not only for defining and monitoring metrics, but for ensuring that localization becomes a data-informed function that continuously improves and clearly demonstrates its impact on business outcomes.
3. Team Leadership & Development
Directly manage 3+ Localization Project Managers: Provide strategic oversight while empowering project managers to independently own their domains
Elevate team capabilities in stakeholder management, operational thinking, and data-driven decision-making
Foster a culture of accountability, continuous improvement and disciplined execution
Success in this area means building a team that operates autonomously, delivers consistently, and demonstrates readiness for next-level growth.
4. Project & Delivery Excellence
Ensure complex, multi-language product localization initiatives are delivered with predictability and quality
Oversee timelines, resource allocation, and risk mitigation across concurrent initiatives
Promote and standardize best practices across the team to drive consistency and efficiency
Act as point of contact for selected workstreams (planning, end-to-end project delivery)
5. Vendor Strategy & Process Governance
Define and monitor vendor KPIs aligned with quality, cost-efficiency and scalability goals
Collaborate with Quality workstream on evolving vendor and QA strategy
Optimize vendor mix and pricing models to balance speed, quality and financial sustainability
Drive governance, documentation, and process standardization across the localization ecosystem
6. Technology & Innovation
Represent localization operations in tooling and automation initiatives by defining strategic operational requirements and scalability needs to inform tooling decisions
Partner closely with the Technical Localization Project Manager, who owns execution and implementation
Identify opportunities where automation and AI can meaningfully improve efficiency, quality, and scalability
7+ years of localization experience, including senior-level project management
2+ years of people management experience (direct management preferred) and demonstrated success building and developing high-performing teams
Proven track record of scaling localization operations in fast-growing tech environments
Experience managing complex, multi-language product localization ecosystems
Strong operational mindset with experience defining KPIs and performance tracking
Strategic thinking with the ability to connect operations to business impact
Experience leading vendor strategy and external partnerships
Strong stakeholder management skills across senior cross-functional leaders
Experience driving AI adoption or automation initiatives in localization
Familiarity with localization tools, CAT tools, and workflow platforms
Strong analytical and data-driven decision-making skills
Professional fluency in English
Native proficiency in Polish, Japanese, Korean, Turkish or Arabic is a plus
EdTech or marketplace experience is a plus
An open, collaborative, dynamic and diverse culture;
A generous monthly allowance for lessons on Preply.com, Learning & Development budget and time off for your self-development;
A competitive financial package with equity, leave allowance and health insurance;
Not in Barcelona? We offer an attractive relocation package to join us in our Preply Barcelona Hub;
Access to free mental health support platforms;
Access to Gympass-partnered wellness and gym centers throughout Spain to promote and support well-being and physical health;
The opportunity to shape the lives of learners and tutors through language learning and teaching in 175 countries (and counting!).
Care to change the world - We are passionate about our work and c
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