Resilience and Disaster Recovery Manager

DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.technology

A Resilience and Disaster Recovery Manager provides specialist Continuity and Disaster Recovery services to DXC and our external Clients ensuring, in part, compliance with contractual services, governance, and appropriate best practices and regulatory standards, and assisting business owners achieve resilience deliverables.

Responsibilities:

• Provide an effective advisory consulting service to meet and exceed client expectations for approved Statements of Work, contracted or agreed Service Level Agreements for DXC Continuity Services offerings.

• Review the client business risks to develop a comprehensive disaster protection and recovery capabilities to improve business performance and solutions for your IT infrastructure, data, applications and workplace environment.

• Apply a variety of tools, including risk assessments, business impact analysis, recovery strategy analysis, disaster recovery, business continuity assessment and development, develop roadmaps and implementation plans to take advantage of existing and emerging DR technologies to ensure that business remains operational and effective.

• Utilise DXC’s proven methodologies to understand the business and IT framework to review business recovery weaknesses, strengths and vulnerabilities to create a targeted action plan.

• Review current IT Service Continuity strategies and procedures to assess whether they meet business requirements documented by a Business Impact Analysis, or whether recommendations for areas of service improvement can be made.

• Contribute to innovation and thought leadership by using the collective knowledge of the latest technology and approaches to develop continuity solutions evolved from extensive experience in supporting multiple industries.

• Contribute to Transition and Transformation programs of new clients by reviewing transition into DXC Managed Services.

• Promote BC/DR awareness to clients and third parties (e.g. auditors, etc.), as required.

• Support sales and growth processes for new and existing clients, and proposal opportunities across the Continuity Services Offerings.

Qualifications/Experience

• Minimum 3 years’ experience in IT Service Continuity/Disaster Recovery or Business Continuity skills, methodology and relevant industry standards.

• It is desirable that professional membership/certification qualifications and membership in Business Continuity or ITIL (IT Service Continuity Management process) are obtained.

• Have or undertake appropriate security clearance requirements for DXC or potential client obligations.

Desirable Skills:

• Demonstrated ability to work with and influence leadership.

• Demonstrated ability to communicate Continuity Services related concepts to a broad range of technical and non-technical staff – both internal and to client(s).

• Demonstrated understanding of organization structure, and ability to work effectively with internal service and support functions.

• Experience in deployment, testing and ongoing support of BCM/DR processes.

• Demonstrated understanding of Business Continuity and Disaster Recovery processes, strategies, standards and procedures.

• Demonstrated excellent communication skills, including writing and public speaking.

• Demonstrated ability to work successfully in a self-starting environment with little supervision or guidance.

• Excellent time management skills, are a strong team player and client focused

Continuity Services exercises may be required to be conducted outside normal business hours to minimize client business impacts. Hence some after hours or weekend support may be required to be worked, depending on client requirements.

We are an Equal Opportunity Employer  

DXC is proud to be an equal opportunity employer, and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge.  

Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities. 

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.