Job Description:
High Level Job description
Active Directory Engineer responsible for Active Directory L3 support for multiple customers with Global Footprint in a shared Delivery Model. The Engineer will be responsible for providing 24x7 rotational remote support from one of the Global Delivery Center based out of India.
Experience
At least 6-8 years of relevant industry experience in AD and Supporting Technologies
Operational outsourcing experience
Global Customer remote management experience.
Skills
Team player: Ability and willingness to motivate and support others
Excellent customer handling and presentation skills.
Excellent spoken and written English proficiency
Excellent Analytical, troubleshooting and Documentation skills.
Flexible, self-motivated with the ability to work under pressure in an International and culturally diverse organization.
Willing to work on 24X7 rotational shifts
MCSE, ITIL V3 Foundation certified are preferable.
Technical Skills
Windows 2008/2012/2016 Active Directory working knowledge
Installation and configuration of Active Directory domain controllers.
Perform AD server configuration according to installation check list
Deployment of MS security hotfixes
To perform upgrade of Active Directory environment apply change management process
Manage the system properties, system policies and services on active directory top level domain structure and to delegate control/administration on active directory lower level domain structure.
Managing \ Performing \Troubleshooting , schema updates
Management of Active Directory domain controller FSMO roles
Managing \ Performing \Troubleshooting of Group policy objects (GPO)
Add, remove and configure Active Directory sites, sitelinks and subnets
Authorization of DHCP servers
Managing \ Performing \Troubleshooting File Replication service (FRS)
Diagnose and resolve problems associated with the Directory Replication service
Configure and manage the AD DNS services
Managing \ Performing \Troubleshooting TS license service on Active Directory domain controllers
Create or remove Trust relationships
Configure and manage the Directory Replication service
AD Disaster recovery
Ensure the overall security of the Active Directory domain.
Conducting root cause analysis
Perform Problem Management
Scripting knowledge /experience in VB Script, PowerShell.
Knowledge on ADAM / PKI and Quest Recovery tools will be added advantage
Deep level troubleshooting skills on Active Directory and core infrastructure services like DNS/DHCP
Deep level troubleshooting skills on Azure AD/Azure AD Connect.
Working Knowledge of AD Federation Services (ADFS 2.0 & 3.0).
Installation and configuration of Active Directory/ADFS
PKI knowledge.
Working knowledge of Certificate on ADFS/ADFS Proxy Server.
Perform ADFS configuration according to installation check list.
Configure relying party trusts and Addition/Modification/Deletion of claims.
Configuration of Claim Provider Trust.
Monitoring and alerting Tools support - Resolving issues raised from OVO alerting.
DR Exercise - Perform full Disaster recovery failover testing, Ensuring ADFS functionality in the event of a DR situation.
Proving ADFS Metadata to Application Team.
Providing XML Application Metadata to AD Team.
Configure and managing \ Performing \Troubleshooting AAD Connect server.
Managing \ Performing \Troubleshooting AAD Sync issues.
Configure sync rules and transformation rules.
Ensuring successful sync to cloud.
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