Customer Engineer – Infrastructure – Azure Monitor - F/M/D

Customer Engineer – Infrastructure – Azure Monitor

Job Description: 

The Azure Monitor Customer Engineer will work directly with customers, as a consultant and technical advisor to:

• Design, Deploy, Review and Assess the health of the infrastructure

• Upgrade and maintain deployments

• Troubleshoot issues with infrastructure and agents

• Tune and optimize for performance

• Assist with reporting and visualizations

• Implement new management packs

• Assist in the development of custom management packs

• Provide training in all areas of Azure Monitor to ensure customer goals are met

Ideal candidate experience:

15+ years working as a depth expert and technology owner or consultant for Azure monitor

Ability to present to multiple levels of customer leadership.

Ability to act as a consultant and architect for multiple customers.

Broad knowledge across multiple monitoring scenarios:

• Windows and Linux Operating Systems

• Azure Monitor

• KQL Kusto Query language advanced level

• URL, Network monitoring

• Connecting to ITSM systems

• Dashboards, Reporting, and Visualizations

• PowerShell scripting

Deep level knowledge in at least 3 of the above categories

Technical Skills Requirements:  Azure Monitor:

Broad knowledge of ALL the below areas, with deep understanding of (at least) 4 of the following:

Deep understanding of Azure Monitor architecture (metrics vs logs, data flow, ingestion, retention)

Strong knowledge of:

• Log Analytics workspaces

• Azure Monitor Metrics

• Diagnostic settings

• Resource‑level vs platform‑level telemetry

Ability to explain when to use Azure Monitor vs Azure Data Explorer / Grafana / third‑party tools.

Additionally, be able to ;

• Write complex KQL queries across multiple tables

• Use:

  • parse, extend, mv-expand

  • joins, time series, summarize patterns

  • performance‑optimized queries

• Build:

  • reusable queries

  • functions

  • summary rules for cost & performance optimization

• Debug slow or expensive queries

Tools

• Visual Studio, Silect, MPViewer, Alert Update Connector, PowerShell

Linux OS and Linux Monitoring

Report Development

Network Monitoring

URL Monitoring

Related Skills:

• System Center Orchestrator

• System Center Data Protection Manager

• System Center Virtual Machine Manager

• System Center Service Manager