Business Development Associate (Remote: MA, CT, RI, PA, NY, NH)

General Responsibility:

Reports to assigned B2B Sales and Development Manager.

• Focus is on new customer acquisition: Generates B2Bbulk sales through new andWin Back customers in an assigned territory

• Utilize company supplied equipment, existing IT systems, and business processes to prepare purchase documents for customers

• Follows up on all leads to maximize selling efforts

• Works directly with customers virtually or through visitations at Clubs

• Ability to work in a fast - paced environment that will include some data entry tasks for preparing customer orders

• Collaborate with internaldepartments as needed to satisfy customer needs and requests

• Execute B2B plans and strategies to accomplish the organizationalobjectives

Responsibilities:

• Communicate BJ’s B2B business model and value to new clients

• Connect with clients in person, via zoom/teams,email, or phone to understand their business model and needs

• Collect and analyze client data to learn and discern client behavior

• Build client relationships that maximize sales from the current BJs assortment

• Effectively deliver B2B promotion tools and resources to clients

• Collaborate with internal departments and stake holders to facilitate client’s needs and fulfillment

• Ability to keep accuratecustomer records

• Discover and maintainknowledge of BJ’s products, services, and value proposition

• Resolve client complaints, assist in returns or refunds, and prevent additional issues by improving processes

• Maintain awareness of client problems to communicate appropriate recommendations to management staff

• Deliver revenue andprofitable margin per the sales targets for your assigned territory

Skills and Qualifications:

• Bachelor’s degree in sales, communications, or related field preferred

• Bi-lingual preferred

• Proven verbal and written communication skills

• Ability to collect, track and analyze data to draw insights that can be applied to client’s needs

• Problem-solving skills

• Active listening skills

• Build rapport and collaborate with BJ’s stakeholders, vendors, and clients

• Be able to learnnew ideas and processes

What Does anAccount Representative Do? 

• From a list of assigned prospects + new leads, discover and qualify potential clients

• Discover and quote products from BJs assortment

• Present, close, and process sales orders for clients

• Ensure client needs are understood and satisfied

• Build and manage client relationships

• Grow quarter-over-quarter revenue and margin dollars in an assigned territory.

• Collect and discern information to ensure BJ’s offerings meet the individual needs of clients

• Implement B2B strategies and tactics that deliver the entire BJ’s quote-to-cash process in a mutually beneficial,profitable manner

Account Representative Experience and Skill Requirements:

• Bachelor’s degree preferred

• 1-2 years proven sales experience in the same or a related field preferred

• Recognized verbal and written communication skills

• Demonstrated problem-solving skills

• Excellent active listening skills

• Ability to build rapport and collaborate with BJ’s stakeholders, vendors, and with clients

• Be able to learn and teach new ideas and processes

This is a remote role and we are looking for people who reside in either MA, PA, CT, RI, NY, NH

In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qual