Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
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About our property:
The Hotel Roanoke & Conference Center is a magnificent and storied hotel nestled in the heart of Roanoke, Virginia. Built in 1882, the Tudor-style hotel is listed on the National Register of Historic Places and is a member of the International Association of Conference Centers. With its grand architecture and captivating history, the hotel stands as a testament to timeless elegance. Boasting a total of 329 luxuriously appointed guest rooms and suites, the Hotel Roanoke & Conference Center offers a range of accommodation options to suit the needs of every guest. In addition to its accommodations and dining options, the Hotel Roanoke & Conference Center features exceptional facilities for both business and leisure travelers. The hotel boasts over 63,000 square feet of flexible event space, making it an ideal venue for conferences, weddings, and other special occasions. State-of-the-art audiovisual equipment, professional event planning services, and attentive staff ensure that every event is a resounding success. Overall, with its rich history, elegant accommodations, exceptional dining options, and prime location, the Hotel Roanoke & Conference Center stands as a premier destination for travelers seeking a blend of luxury, comfort, and charm.What you will have an opportunity to do:
We are looking for a highly motivated, and customer-focused individual to join our team as an On- Call - Barista! The ideal candidate will provide world-class customer service by delivering timely and friendly coffee bar service, suggestive selling, maintaining product presentation standards, and maintaining coffee bar cleanliness. The position is located within the Hotel Roanoke & Conference Center at our Starbucks kiosk called STEAM. Shift starts at 5:45 am to 1 pm (Sun - Thur.) from 5:45 am to 8 pm Friday & Saturday. Must have Weekends & Holiday, Nighttime Availability.
What are we looking for?
Above all, the Barista must provide exceptional guest service to every guest, every time!
Greet guests with a smile and make them feel welcome from the moment they step through our doors.
Provide outstanding service by taking orders, offering menu recommendations, and ensuring accurate delivery of food and beverages.
Knowledge of Starbucks coffee/ beverages and accurate preparation of beverages
Processing transactions (cash, credit card and room charge) in the POS system
Completing all side work and opening/closing duties; completing all paperwork associated with closing cashier at the end of the shift
Maintaining knowledge of the property and local events in order to answer guest inquiries.
Qualifications
A magnetic personality with a genuine passion for providing exceptional service.
Six months previous experience as a Barista is a definite plus, especially if it was a Starbucks.
Outstanding communication skills that make connecting with guests a breeze.
Ability to thrive under pressure, turning hectic moments into opportunities to shine.
A love for coffee that translates into an infectious enthusiasm for sharing your knowledge with guests.
Flexibility in scheduling to include early mornings, weekends, and holidays.
Compensation:
$12.00-
$12.25Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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