Job Profile:
IT Project Specialist 4Job Family:
IT Project ManagementTime Type:
Full timeMax Pay – Depends on experience:
$115,000.00 USD AnnualApply before 11:59 PM Arizona time the day before the posted End Date.
Minimum Qualifications:
Bachelor's degree and seven (7) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.Job Description:
ASU is seeking a Senior Product Manager to serve as the strategic owner of one or more high-impact, student-facing platforms that support the student lifecycle. These products serve as critical touchpoints within ASU's academic ecosystem, directly shaping how prospective and current students access information, navigate options, and make enrollment and academic decisions.
This is a senior individual-contributor role requiring deep product expertise, strong cross-functional leadership, and the ability to operate with high autonomy. The ideal candidate will transform these products from static informational tools into intelligent, adaptive experiences that support ASU's mission of access, flexibility, and lifelong learning.
As with all members of the Enterprise Technology team, this role carries core responsibilities, including fostering a sense of belonging and cultivating a culture that is relational, visionary, and empowering. With a strong emphasis on authenticity and compassion, this position is dedicated to embodying and advancing ourculture.
Position Salary Range: $94,300.00 - $115,000, DOE
Essential Duties:
Product Vision & Strategy
Define and execute a clear product vision for student-facing platforms, evolving them from static tools into intelligent, student-centered experiences
Translate institutional goals and user needs into prioritized, outcome-based roadmaps
Navigate academic governance structures and technical constraints to deliver meaningful product improvements
Analytics & Insights
Define and track success metrics tied to user engagement and progression outcomes
Use quantitative and qualitative research to surface insights and drive evidence-based decisions
Apply behavioral analytics to understand how students interact with products and identify opportunities for improvement
Cross-Functional Leadership
Serve as the primary product partner to stakeholders across the university
Align priorities across teams and resolve trade-offs with clarity and credibility
Partner closely with Engineering, Design, Analytics, and Portfolio Management to ensure coordinated, scalable delivery
Take responsibility for fostering a positive culture, upholding organizational values, and championing engagement in all its forms.
Collaborate across teams and actively participate in ET/ASU events and programs.
Product Excellence
Establish strong product discipline across all initiatives: clear PRDs, outcome-based roadmaps, rigorous analytics, and structured UAT
Own the "what" and the "why" and defining problems precisely before prescribing solutions
Create early stakeholder alignment and communicate clearly to all levels of the organization
AI & Innovation
Steward the responsible integration of AI capabilities into student-facing experiences, including improved search relevance, guided exploration, and contextual recommendations
Ensure all AI-driven features preserve user trust, transparency, and academic integrity
Identify opportunities where technology can expand access and reduce friction across the student journey
Leverage AI in routine tasks and contribute ideas for using AI to improve the unit’s efficiency and overall performance
Desired Qualifications:
At least two (2) years in a senior or lead Product Manager role
Demonstrated track record of owning full product lifecycle, from discovery through delivery and iteration
Experience leading complex, cross-functional initiatives with multiple stakeholder groups
Excellent written and verbal communication skills; ability to influence without authority
Proven ability to operate independently in ambiguous environments and deliver measurable outcomes
Experience in high-traffic, consumer-facing digital products
Experience with product managing platform products
Background working with AI/ML product capabilities in a consumer context
Demonstrated ability to model empathy, compassion, and emotional intelligence.
Experience in a values-driven organization with a strong commitment to inclusion and belonging.
Ability to cultivate a psychologically safe environment where all team members can thrive.
Capacity to inspire and drive meaningful change in individual, institutional, and corporate behaviors to support a more sustainable environment.
Commitment to leading by example through effective communication, active participation, and advocacy for the institution’s sustainability programs.
Working Environment:
Activities primarily take place in a standard, climate-controlled office environment and may involve extended periods of sitting, standing, or moving between office spaces.
This role involves regular use of a computer (desktop and/or laptop), including a keyboard and mouse.
Effective communication and proficiency with a variety of technologies are essential for collaboration with the broader team.
Required to stand for varying lengths of time and walk moderate distances to perform work.
Regular responsibilities may require the ability to quickly change priorities, which may include and/or are subject to resolution of conflicts.
Department Statement:
Enterprise Technology (ET) embraces its role as both an enabler and catalyst for advancing the vision and work of the New American University. We are a values-driven organization. Our commitments are reflected in all of the work we do in pursuit of operational excellence, the experience and delight of our community, and our strategic and innovation initiatives. Applicants must be eligible to work in the United States.
Join the team that sparks human-centered innovation
ET is a rapidly reconfigurable and entrepreneurial organization at ASU that prioritizes and executes to meet the needs of our community of learners, faculty, researchers and staff. Our work emphasizes autonomy, flexibility and distributed decision-making to leverage the strengths of individuals. Together, we embrace a culture that nurtures, engages and embraces many voices with a shared lens of positive community impact and expanded opportunities for collaboration.
Why join us?
Mission oriented. Everything we do is to advance ASU’s charter -- measuring who we include and how they succeed. We are staunch champions of learner success and put people first.
Flexibility. Our flexible work environment allows employees to explore opportunities with their supervisor beyond the traditional work schedule. Opportunities include hybrid work where staff are in person three days per week.
Culture forward. We embrace a Positive Core culture: Belonging, Relational, Authentic, Visionary and Empowered.
Scale of impact. Our work changes the world. With 200k+ learners, faculty, researchers and staff, working with ET means you have the capacity to improve many lives and entire communities.
World-class, low cost education. Our professional development is built in! ET encourages staff to seek additional certificates and degrees via ASU’s top ranked programs with major tuition breaks.
Exposure to industry giants. ET partners with Amazon, Apple, Arista, Cox, Verizon, Salesforce, Alteryx and a diversity of technology companies to enhance our innovations and deepen their impact.
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