Customer Service Intern (Summer 2026)

For assistance on how to apply, please click here

Job Description:

About The Andersons, Inc.
The Andersons, Inc., is a North American agriculture and renewable fuels company. Guided by its Statement of Principles, The Andersons is committed to providing extraordinary service to its customers, helping its employees improve, supporting its communities, and increasing the value of the company. For more information, please visit www.andersonsinc.com.
 

Position Overview

This position provides hands-on experience in day-to-day supply chain and customer operations across three product lines: e-commerce, professional turf, and contract manufacturing. The intern will support order management, logistics coordination, and customer-facing activities while gaining real-world experience with enterprise systems, transportation processes, and customer dynamics in a fast-paced business environment.

Key Responsibilities

• Develop a foundational understanding of supply chain, customer service, and logistics processes across multiple product lines

• Enter and manage customer orders and coordinate logistics using SAP, transportation management systems, and e‑commerce/customer service platforms

• Perform data entry and general systems administration to maintain accurate order, shipment, and customer records

• Create and maintain spreadsheets, reports, statements, and operational documentation to support business activities

• Communicate with customers to support order status, delivery details, and general inquiries via email and phone

• Collaborate with internal teams and external stakeholders

Competencies Expected of You and Others at This Level

• Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives
• Values Differences - Recognizes the value that different perspectives and cultures bring to an organization.
• Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Instills Trust - Gaining the confidence and trust of others through honesty. Integrity and authenticity
• Ensures Accountability - Holding self and others accountable for meeting commitments
• Being Resilient - Rebounding from setbacks and adversity when facing difficult situations

What is Expected of You and Others at This Level

• Minimal job-related experience

• Acquires basic skills to perform routine tasks

• Work is prescribed and completed with little autonomy

• Works with either close supervision, or under clearly defined procedures

Minimum Qualifications and Skills

• High School Diploma or GED equivalent required

• Pursuing bachelor's degree in business, supply chain, sales, or related field

• 0-2 years’ relevant experience required

• Strong attention to detail

• Ability to manage and prioritize competing demands

• Comfortable working in a fast-paced environment

• Strong written and verbal communication skills

This job description is intended to describe the general nature and level of work performed. It does not include all responsibilities and skills required of the job and may be changed at any time. All responsibilities must be completed in compliance with all safety protocols, policies, procedures and consistent with the spirit and philosophy of The Andersons’ Statement of Principles.

#LI-EM

Note: The statements herein are intended to describe the general nature and level of work being performed, but are not to be seen as a complete list of responsibilities, duties, and skills required of personnel so classified. Also, they do not establish a contract for employment and are subject to change at the discretion of the employer. The Andersons, Inc. is a Drug-Free Workplace. The Andersons, Inc. is an EO employer – M/F/Veteran/Disability/Gender Identity/Sexual Orientation.

Note: The Andersons, Inc. conducts drug, alcohol and/or medical testing of applicants and employees based on type of position. A copy of our testing policy is available by contacting the HR Department at talentacquisition@andersonsinc.com.

We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.

PHISHING SCAM WARNING:  The Andersons is aware of the continued increase of phishing scams, leveraging various methods of attack via email, text, voice and social media. Please note that The Andersons only uses company email addresses, which contain “@andersonsinc.com”, to communicate with candidates via email. If you are contacted by someone about an open job at The Andersons, please verify the domain of the sender’s email address and that they are asking you to apply on this website. If you believe you’ve been a victim of a phishing scam, please visit the Department of Homeland Security’s Cyber Smart website to learn how to report it.