Manager, AR/Collections

Job Overview:
Manager, Global Risk and Financial Mgt is responsible for leading a small team of collectors within a larger global AR organization, with direct accountability for portfolio performance, process execution, and team effectiveness. This role requires a hands‑on manager with strong collections experience, the ability and drive to operate in a fast‑paced environment, and a proven track record of managing people while driving results.

Key Responsibilities

• Manage a team of AR/Collections professionals, providing clear direction, coaching, and performance feedback
• Set priorities, monitor workloads, and ensure timely follow‑up across assigned portfolios
• Establish consistent standards for collection activity, documentation, and client communication
• Review aging regularly and drive actions to reduce delinquency and mitigate risk
• Ensure accurate documentation of collection activity, commitments, and next steps

Required Qualifications

• Bachelor’s degree in finance, Accounting, or Business
• Prior people‑management experience
• 5 + years of relevant experience in a B2B environment
• Proficiency in Excel, Word, and PowerPoint
• Advanced level of English
• Ability to proactively identify complex problems and develop effective solutions or recommendations
• Strong organizational skills
• Strong understanding of AR aging, collections strategy, dispute management, and cash application concepts
• Exposure to ERP systems (e.g., PeopleSoft, SAP, Oracle) and AR reporting tools

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.