The Business Analyst role in BPI is responsible for guiding process improvement to reduce cost and complexity across the organization. The role is part of the Finance Shared Service group at GPC. The position requires interaction with business leaders and subject matter experts to develop solutions that improve process performance by increasing and efficiencies while enhancing the customer experience. This position requires an individual with a strong background in process improvement and ability to deliver significant business results while using the appropriate project management tools to plan, guide, monitor, and document project activities.
Primary Duties and Responsibilities
Work with process owners to find solutions to business process problems
Facilitate all activities in the project life cycle, including definition of objectives and scope, project plan development, task definition, forming project teams, coordinating with stakeholders and participants, monitoring progress, driving progress through completion, status reporting, and project documentation
Plan and analyze assigned projects through project management, including managing time constraints to ensure successful delivery against internal customer expectations
Manage relationships with assigned business owners of the company and external vendors for the purpose of driving continuous improvement
Understand and communicate the financial and operational impact of any process changes
Suggest changes to senior management using analytics to support your recommendations
Create informative, actionable, and repeatable reporting that highlights improvements from a project
Work closely with the project sponsors to manage resources, budgets, and project plans
Build constructive and effective relationships using diplomacy and tact while able to diffuse high-tension situations
Perform other duties as assigned
Qualifications
BA/BS in related field
3+ years of relevant work experience
Demonstrated experience and knowledge of process improvement tools and technologies
Six Sigma Green Belt a plus
Certification in project management a plus
Proficient in project management (like MS Projects) and process mapping (Promapp/Visio)
Advanced user in MS Office products (PowerPoint, Word, Excel)
Strong written and verbal communication skills across multiple levels and professional disciplines
Strong knowledge of Finance and Accounting policies, procedure, processes and best practices
Must be detail oriented, highly analytical, and inquisitive
PeopleSoft EPR experience a plus
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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
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