Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service. Flexera One solutions are built on a set of definitive customer, supplier and industry data, powered by our Technology Intelligence Platform, that enables organizations to visualize their Enterprise Technology Blueprint⢠in hybrid environmentsâfrom on-premises to SaaS to containers to cloud.
Weâre transforming the software industry.⯠Weâre Flexera. âŻWithmore than 50,000 customersacross the world, weâre achievingthat goal.Butwe knowwe canât do any of that without our team. Ready to help us re-imagine the industry during a time of substantial growth and ambitious plans?⯠Come and see whyweâre consistently recognized by Gartner, Forrester and IDCas a category leader in the marketplace. Learn more atflexera.com
About the Role
We are seeking a Technical Writer Intern to join our Knowledge Management team. In this role, you will help edit and refine knowledge base articles to ensure they are clear, concise, and aligned with the Flexera Knowledge Base Style Guide. You will leverage both our internal style guide and an AI-powered editing tool to produce high-quality, customer-facing content that improves theuserexperience.
This is an excellent opportunity for someone passionate about technical communication, content quality, and learning how to apply style standards in a real-world environment.
CoreResponsibilities
Edit and format knowledge base articles to ensure compliance with the Flexera Knowledge Base Style Guide.
Use an AI agent to assist in rewriting and improving article clarity, tone, and structure.
Ensure all articles follow approved templates and maintain consistency in terminology, grammar, and branding.
Collaborate with subject matter experts and the knowledge management team to clarify technical details when needed.
Review and validate AI-generated edits for accuracy and adherence to style guidelines.
Track and document edits in the content management system.
Required Skills and Qualifications
Currently pursuing or recently completed a degree inTechnical Communication, English, Professional Writing, Information Technology, or a related field.
Strong writing and editing skills with attention to detail.
Familiarity with style guides.
Ability to understand and simplify technical concepts for a non-technical audience.
Comfortable using AI tools and learning new technologies.
Excellent organizational and time management skills.
Preferred Qualifications
Experience with knowledge base platforms or content management systems.
Basic understanding of APIs, SaaS products, or IT terminology.
Interest in UX writing and content strategy.
What Youâll Gain
Hands-on experience applying a corporate style guide to real-world content.
Exposure to AI-assisted content editing workflows.
Mentorship fromanexperienced technical writer and knowledge manager.
Opportunity to build a portfolio of published work.
Flexera is proud to be an equal opportunity employer.⯠Qualified applicants will be considered for open roles regardless of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by local/national laws, policies and/or regulations.âŻ
Flexera understands the value that results from employing a diverse, equitable, and inclusive workforce. We recognize that equity necessitates acknowledging past exclusion and that inclusion requires intentional effort. Our DEI(Diversity, Equity, and Inclusion)council is the driving force behind our commitment to championing policies and practices that foster a welcoming environment for all.
We encourage candidates requiring accommodations to please let us know by emailingcareers@flexera.com.
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