Maintenance - Duty Engineer - Overnight

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

About our property:

Moments away from the rest of the world, but a world away from it all, Stonewall Resort is a truly unique lakeside destination for vacations, meetings, weddings, reunions, and romantic getaways. Our rustic yet elegant Adirondack-style lodge and spectacular cottage collection is perched alongside quiet lake waters and the Arnold Palmer Signature Golf Course, while surrounded by 1,900 picture-perfect, “Close to Nature” park acres. 

What you will have an opportunity to do:

Responsible for the maintenance and repair of all building systems. Including cleaning, painting, plumbing, mechanical and carpentry repairs

What are we looking for?

• Perform all duties in a professional manner and in accordance with company policies. 
• Flexibility to work a varied schedule due to business levels and industry demand. 
• Follow all safety procedures to ensure a safe working environment. 
• Give clear and concise directions to various locations in the resort.

• Always provide excellent customer service to our guests.
• Must be well groomed, with nametag on while working on the property.
• Must be polite, always display a helpful attitude, greet guests when encountered, show appreciation to the guest for being at the resort, show willingness to always help guests and employees.
• Identifies problems with equipment, initiate work orders, and complete all necessary repairs relating to their job expertise.
• Performs preventive maintenance and maintains mechanical logs in an organized manner.
• Resolves guest problems and handles all guest requests.
• Complete the duty rounds checklists and corrects noted problems.
• Willing to be cross trained in all aspects of the department.
• Carry out department policies and procedures.
• Initiate and maintain effective communication with other employees.
• Report and follow up on maintenance deficiencies.
• Complete any reasonable task assigned by supervisor.

QUALIFICATIONS:

• Must have a valid driver’s license.
• High school diploma.
• Work well in a fast-paced team environment.
• Ability to work independently with minimal supervision.
• Available to work varied hours including evenings and weekends.
• Ability to operate hand and power tools.
• Hospitality industry experience is preferred.
• Knowledge of at least one trade with the ability to troubleshoot related equipment and work independently in solving problems.
• Certifications encouraged but not required.

ENVIRONMENT:  Works in all areas of the property, both inside and outside in possible inclement weather. Must be able to work at various heights on ladders, roofs, etc.

Compensation:

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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.