Welcome to AMN Healthcare â Where Talent Meets Purpose
Ever wondered what it takes to build one of the largest and most respected healthcare staffing and total talent solutions companies? It takes trailblazers, innovators, and exceptional people like you.
At AMN Healthcare, we donât just offer jobs â we build careers that make a difference.
Why AMN Healthcare? Because Excellence Is Our Standard:
Named to Beckerâs Top 150 Places to Work in Healthcare â three years running.
Consistently ranked among SIAâs Largest Staffing Firms in America.
Honored with Modern Healthcareâs Innovators Award for driving change through innovation.
Proud holder of The Joint Commissionâs Gold Seal of Approval for Staffing Companies since 2006.
The Implementation Consultant partners with clients throughout the onboarding and deployment of AMNâs language access solutions, leading implementations from discovery through postâgoâlive support. This role manages complex projects including workflow assessments, EHR and telehealth integrations, deployment coordination, and endâuser training, ensuring solutions align with client objectives and best practices. Acting as a trusted, clientâcentric advisor, the Implementation Consultant collaborates closely with crossâfunctional teams to drive adoption, ensure compliance, and deliver longâterm client success.
Key Responsibilities:
Client Engagement & Consulting
Serve as the primary point of contact during implementation, fostering strong client relationships.
Consult on language access best practices and align AMN solutions with client workflows and objectives.
Partner closely with Sales and Strategic Account Management to ensure client expectations and timelines are met.
Collaborate with Strategic Partnership Solutions to assist clients in implementing sustainable language access best practices.
Implementation & Project Management
Lead discovery and configuration sessions to assess client locations, units, workflows, equipment, and integration needs.
Project manage technical workstreams, including EHR and telehealth integrations, in collaboration with client IT teams and Solutions Engineering for technical expertise and case study articulation.
Align workflows with client objectives, deliver online documentation, and oversee outsourced field services for deployments and refreshes.
Develop and maintain detailed project plans, schedules, and status reports throughout the implementation lifecycle.
Coordinate phased Go Live activities across facilities and departments.
Deployment Coordination
Collaborate with Account Operations on equipment ordering, procurement, and deployment logistics with AMN partners.
Ensure AMN applications are configured and available across targeted devices and networks.
Training & Education
Deliver hands-on, first-class user training for stakeholders and staffâ âshow, donât tellâ approach.
Provide âhow-toâ training and online resources for ongoing staff support.
Create and maintain product and solution documentation in partnership with the Solutions Engineering and Professional Services teams.
Documentation & Compliance
Ensure compliance with internal standards and client requirements throughout implementation.
Work with Contract Management for necessary reviews and approvals from AMN Legal and Risk regarding contract language.
Post-Implementation Support
Collaborate with Customer Support to ensure timely resolution of service tickets and accurate issue identification.
Partner with Language Operations for service quality oversight and workforce issue resolution.
Skills:
Strong project management and organizational skills.
Excellent communication and presentation abilities.
Competency in language services industry and technology integrations.
Ability to oversee logistics for equipment procurement and deployment (without direct handling).
Education:
â Bachelorâs degree in Healthcare Administration, Business, IT, or related field (or equivalent experience).
3+ years in implementation, project management, or client-facing roles within healthcare or language services.
Familiarity with clinical workflows, patient experience initiatives, and bedside communication technology.
Core Competencies
Client Relationship Management
Language Access Best Practices
Technical Integration Oversight
Training & Education Delivery
Cross-Functional Collaboration
Work is performed in an office/home office environment.
Team Members must have the ability to operate standard office equipment and keyboards.
Working Conditions: Normal office environment with little or no exposure to adverse working conditions. Work may occasionally include travel (up to 30%), long hours, weekends, and holidays.
AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.
â Respect â Passion â Continuous Improvement â Trust â Customer Focus â Innovation
At AMN we embrace the ways we are similar and different; respecting all voices and ensuring everyone has the opportunity to contribute to our collective success. We acknowledge our shared responsibility to foster a welcoming environment where everyone feels recognized and valued. We cast a wide net to recruit and retain competitive talent and build healthcare workforces supportive of the communities we serve. We believe in the power of compassion and collaboration to build healthy communities where access to quality care is available to all. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
At AMN we recognize that in-person connections have value and promote collaboration. You will be expected to come into an AMN Healthcare office at a frequency dependent on the work arrangement for your role.
Final pay rate is dependent on experience, training, education, and location.
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