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Role Summary:
The Senior Project Manager embodies the spirit of collaboration and innovation. They will play a pivotal role in steering select Operations projects with an emphasis on leading cross-functional project teams and managing multiple related workstreams. This role requires strategic planning, strong stakeholder management, and proven capability in problem-solving, project execution, and change delivery. Reporting to the Director of Strategic Initiatives & Continuous Improvement, they are instrumental in driving initiatives that enhance our operational capabilities.Responsibilities
Project Management:
Lead end-to-end projects from initiation through implementation, managing multiple major and minor initiatives concurrently; deliver within approved scope, budget, and timelines.
Develop and maintain detailed project plans, milestones, dependencies, resource requirements, and status reporting.
Identify risks and issues early; implement mitigation and contingency plans; escalate as needed to maintain delivery commitments.
Apply organizational knowledge and standard project practices to drive consistent delivery of outcomes, including change management activities.
Manage the Operations portfolio and mentor and coach team members on the consistent use of project templates, status updates, and related tools in alignment with Cinemark processes.
Field Meetings:
Partner with Operations senior leaders to manage the annual calendar for field meetings (e.g., advisory boards and quarterly department leadership meetings).
Review the Operations portfolio and enterprise-wide, cross-functional initiatives to identify key themes and recommend agenda topics.
Take a strategic, portfolio-level view of Operations initiatives and enterprise/cross-functional priorities to identify key themes and recommend agenda topics.
Plan and coordinate meeting logistics; track action items; develop agendas; and compile meeting materials and presentations.
Ensure seamless day-of execution, including facilitator support, schedule management, and follow-up on outcomes.
Synthesize themes and decisions from meeting discussions and translate them into next steps for future meetings, projects, and communications.
Process Improvement:
For Process Improvement, do you want to include anything about creating a culture of CI throughout the Operations/Field organization and being a partner with the field to identify and scale opportunities
Foster a continuous improvement culture across the Field / Operations organization through training, influence, and strong partnerships with team members to identify, pilot, and scale improvements.
Identify and lead cross-functional continuous improvement initiatives with field and support teams (e.g., IT, Operations Support, HR, Facilities) to improve efficiency across operations
Assess current-state processes using Lean principles and implement changes that improve operational performance.
Influence and align cross-functional teams in a matrixed environment to drive complex improvement initiatives from concept through implementation.
Identify performance gaps through data analysis and implement solutions that deliver measurable improvements.
Apply structured problem-solving and critical-thinking approaches to deliver sustainable, data-driven solutions.
Manage project timelines, ensure realization of benefits, and maintain forward visibility into the improvement project pipeline.
Develop clear, effective communications and lead change management efforts to align stakeholders and drive adoption of new processes, tools, and systems.
Mentor and coach team members in project execution and continuous improvement methodologies, including Lean and Six Sigma.
Serve as backup for the Director, Strategic Initiatives and Continuous Improvement, as needed.
Qualifications
Bachelor’s degree or equivalent combination of education and experience.
6–8+ years of project management experience.
Lean and Six Sigma training and applied experience preferred.
Experience project managing the delivery of large, complex, cross-functional projects.
Experience managing or working within cross-functional teams.
Strong leadership, diplomacy, and influencing skills; ability to lead and align stakeholders across multiple business units.
Effective relationship builder to establish credibility and form business partnerships with internal and external partners.
Excellent organization and time management skills with the ability to set priorities both for yourself and for your projects.
Strong written and verbal communication skills, including the ability to develop clear executive-ready presentations.
Proactive and decisive. Able to quickly adapt to change and competing demands through strong critical thinking and strategic problem solving.
Proficiency using project management software to plan, track, and report on project status.
Demonstrated active listening and ability to synthesize information across initiatives to provide actionable insights and recommendations.
Benefits Available:
At Cinemark, we believe every team member should feel like a hero. Each career comes with a variety of blockbuster benefits for both hourly and salaried team members.
*Benefits may vary by career category, so be sure to check the specific details on our career site.
DISCLAIMER: This job description is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the job description, as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Cinemark is an Equal Opportunity Employer
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