At DevSavant, we are a trusted technology partner. We deliver innovative, high-quality solutions with a focus on excellence and results. Our people are at the heart of everything we do, fostering a culture of growth and well-being. Join us and thrive in a supportive, success-driven environment.
About the Role
We are looking for a motivated and detail-oriented Deal Desk Analyst to join the team. This junior-level role offers an exciting opportunity to learn and grow within the Sales Operations field. The ideal candidate will play a key part in ensuring the accuracy and efficiency of the sales contract processes, directly supporting the sales team and collaborating closely with other departments.
Review and approve sales contracts, order forms, bookings and self-service purchases.
Communicate with sales representatives to clarify corrections or approvals needed for contracts via Slack, email, or calls.
Ensure the accurate generation of order forms and notify sales reps upon completion.
Follow detailed checklists to verify all aspects of contracts and documentation.
Collaborate with the team through Slack and scheduled meetings, leveraging ongoing support from teammates.
Following detailed instructions.
Reviewing documents and data for accuracy.
Working quickly and efficiently.
Must-Have:
Experience: 1-2 years in roles such as revenue operations, customer service, billing, or contract-related processes in a SaaS or Software related company.
Skills:
Strong communication skills in English (B2+ proficiency, written and verbal).
Strong sense of urgency, extremely responsive in communications.
Detail-oriented mindset with independent decision-making and problem-solving capabilities.
Ability to follow processes with precision and work efficiently under time constraints.
Work Environment: Stable internet connection.
Availability: Regular business hours with occasional flexibility for later shifts at month-end. Ideal shift would be 12:00 pm - 8:00pm CST.
Nice-to-Have:
Familiarity with tools such as Salesforce or DocuSign (training will be provided).
Background in sales metrics, order management, or customer-facing roles.
Knowledge of contract processes or billing systems.
Self-Motivated: Ability to work independently and take initiative.
Collaborative: Team player with strong interpersonal skills to engage with both teammates and sales reps.
Problem-Solver: Critical thinker who enjoys identifying and resolving issues.
Growth-Oriented: Desire to learn and develop within the sales operations field.
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