About this role
Role Summary
We are looking for a highly creative and strategically mindedLearning Experience Designerwho can bringstrongdesignthinking, multimedia capability, and quality governanceto our internal learning portfolio.
This role is intended for someone who can elevate the overall learner experience by shaping the design approach,conceptualisingengaging learning solutions, creating high-impact multimedia assets, and conducting rigorous quality reviews across digital learning products.
The ideal candidate will be able to take complex business and compliance content and translate it into learner-friendly, modern, visually engaging experiences suited for BlackRock’s professional audience. They should be comfortable working across multiple learning formats includingmicro-learning, scenario-based experiences, animation-led explainers, and other emerging learning modes.
This person will play a key role in ensuring that learning solutions are not only instructionally sound, but also visually compelling, user-centric, scalable, and aligned to firm standards.
Key Responsibilities
1) Learning Experience & Design Thinking
Applydesign thinkingprinciples to learning problems, with a strong focus on learner needs, usability, clarity, and engagement.
Translate complex content into effective learning experience concepts, structures, and creative approaches.
Partnerwith stakeholders, SMEs, and internal teams to shape learning solutions that go beyond traditional click-through training.
Recommend the right modality for the need — such as micro-learning, scenario-based learning, guided journeys, multimedia-led explainers, or performance support assets.
2) Storyboarding & Creative Direction
Create strong concept notes, storyboards, design briefs, and visual approaches for digital learning solutions.
Rapidly interpret new subject matter and convert it into clear, compelling learning narratives.
Guidethe visual and interaction approach for modules that may later be developed by specialist developers.
Bring fresh thinking on how to make learning more engaging and modern for BlackRock employees.
3) Multimedia Design & Asset Creation
Create or direct the creation of multimedia assets including:
explainervideos
motion graphics
simple animations
visual learning assets
micro-learning components
Use multimedia strategically to simplify complex concepts, especially in areas such as compliance, risk, AI, and financial topics.
Support the team in introducing newer, richer learning formats that improve engagement without compromising clarity or governance.
4) Quality Review & Learning Standards
Act as aquality gatekeeperfor digital learning outputs created by internal or external developers.
Review modules for:
learner experience quality
instructional flow
visual consistency
interaction suitability
accessibility considerations
content clarity
overall production quality
Ensure outputs are aligned with internal design standards, brand expectations, and the intended learning experience.
Identifyimprovements proactively and provide actionable feedback to designers / developers beforefinalisation.
5) Reusable Design Frameworks
Help define andmaintainreusable design patterns, templates, and quality benchmarks for the team.
Contribute to building a more consistent, scalable, and modern learning design ecosystem across the function.
WhatWe’reLooking For
Strongdesignthinking mindsetwith the ability to solve learning problems creatively and practically.
Strong capability instoryboarding, concept design, and learner-centric solution design.
Good understanding ofmodern digital learning formats, especially:
micro-learning
scenario-based learning
multimedia-led learning
visual storytelling
newer, more engaging learning modes for a professional workforce
Strong visual judgment and ability to critique learning outputs meaningfully.
Ability to balance creativity with enterprise appropriateness, clarity, and quality standards.
Confidence in reviewing work created by others and raising the bar on learner experience.
Core Skills Required
Learning Experience Design
Experience designing engaging digital learning solutions for adult learners.
Strong storyboard and design-document creation capability.
Ability to translate business / compliance-heavy content into learner-friendly experiences.
Knowledge of modern learning design approaches and learner engagement techniques.
Multimedia & Visual Design
Strong multimedia sensibility, including video, visual storytelling, motion-led explanation, or animation-based communication.
Experience with tools such as Adobe Creative S
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