We are looking for help at Perth Airport to serve our valued customers. This opportunity in what we call a 'Return Agent' capacity will be for an ongoing casual role.
Fulltime Permanent role (38 hours per week)
Full training provided to help you achieve your goals & reach your potential
Supportive, friendly, and caring culture
Large, stable global organisation
Opportunity to grow and move internally within our business
(Please note this is an outdoor customer service role that involves physical tasks as well as driving duties)
About the Role
As a Return Agent you are the first point of contact at our operations. This position is responsible for greeting our customer upon their arrival at our rental location. In this position you will assist with the check-in of the renterâs vehicle and vehicle details. Â
What youâll do
Great customer in a friendly manner and help expedite the rental car return process to help get customers on their way
Assess vehicle for any potential new damages and report it as per ABGâs vehicle damage procedure
Review returned vehicle gas levels and car kilometers while accurately inputting them into our hand held devices when needed
Clean and prepare vehicles as per company standards
What weâre looking for
Applicants must have a full and valid driverâs licence
This is a full-time position that requires opened availability to work days, weekends, nights, etc (as this is a permanent role, we wonât be able to consider Working Holiday Visa Holders at this stage unfortunately)
Previous experience within retail, hospitality, customer service, sales or similar roles
Ability to work in a fast paced environment while delivery exceptional customer service
Ability to follow procedures and adhere to company guidelines and standards
Comfortable learning and using various computer systems to accurately input rental information
Benefits and Perks
Hourly Rate + loadings/overtime rates +Â performance Bonuses
Employee discounts on car rental across Avis Budget GroupÂ
Full training provided to help you achieve your goals & reach your potentialÂ
Wellbeing programme including discounted life insurance options + discounted health cover + superannuation optionsÂ
Access to Perkbox â discounts and offers with hundreds of retailers and big brands, including on cinema tickets, fitness classes, shopping discounts and much moreÂ
Employee Assistance Programme (EAP) provided by Converge â 24/7 support for your mental health and wellbeingÂ
About Avis Budget Group
We don't just rent cars. We're changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar, and Apex - we're leading the way for the global mobility industry.
Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.
PerthWestern AustraliaAustraliaavisbudget