Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Role summary:
Support critical healthcare operations by performing transaction-based work associated with U.S. healthcare revenue cycle management (RCM) processes. This role is responsible for completing assigned operational tasks accurately, maintaining required documentation, and contributing to service quality and process improvement efforts. The position is based in Chennai, India. This role is part of the Operations team.
Team summary:
The Operations team is accountable for critical workflow execution across athenahealth services and platforms. The team supports important initiatives within athenaClinicals and athenaCollector by working closely with customers and internal stakeholders. Team members use knowledge of the athenanet platform and healthcare operations processes to help improve service delivery, support workflow accuracy, and contribute to operational effectiveness.
This team plays an important role in maintaining consistency, quality, and efficiency across healthcare-related operational processes. The work requires close attention to process requirements, accurate task execution, and collaboration with team members and partners to support business goals and customer needs.
Essential Job Responsibilities:
Additional Job Responsibilities:
Expected Education & Experience:
About athenahealth:
athenahealth works to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. This role is based in Chennai, India. athenahealth’s global headquarters is in Watertown, Massachusetts, and the company also has offices in Bengaluru and Pune in India.
athenahealth values collaboration, accountability, and the contributions of employees, clients, and partners. Teams work together to support meaningful outcomes across the healthcare ecosystem while maintaining a workplace grounded in respect, inclusion, and shared success
About athenahealth
Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.
Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.
What we can do for you:
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
Learn more about our culture and benefits here: athenahealth.com/careers
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