POSITION SUMMARY:
The Technical Assistance Center (TAC) team provides technical support to the company’s end users over the phone, in person, or remotely via remote access software. Responsibilities for the Warehouse Specialist include staging and maintaining depot stock of corporate and retail endpoints and assets. Maintains visibility into hardware stock and conducts auditing and warehouse functions accordingly. Works closely with IT Logistics Coordinator and Endpoint Management to ensure that hardware requests and staging are happening to leadership expectations and service level agreement.
This is an onsite position.
ESSENTIAL FUNCTIONS:
Keep records of warehouse inventory levels and product locations to ensure all items are accounted for.
Perform physical tasks, such as staging pallets, moving heavy boxes or large objects.
Work closely with IT Logistics and Endpoint Management teams to ensure that hardware requests are fulfilled in a precise and timely manner.
Communicate with other departments, such as shipping and accounting, to ensure all products are received and shipped in a timely manner.
Provide input and order requests as necessary to backfill hardware stock.
Complete project work as assigned.
ALL OTHER DUTIES AS ASSIGNED
EXPERIENCE/QUALIFICATIONS:
Minimum Degree Required: Diploma/GED
Experience: 3 - 4 years of experience in warehouse and depot environment, technology focus preferred
KNOWLEDGE, SKILLS AND ABILITY:
Ability to maintain a safe work environment by following OSHA guidelines for lifting heavy objects, wearing protective equipment, or using safety equipment such as forklifts and pallet jacks.
Possess strong organizational skills and takes pride in maintaining efficient, streamlined processes.
Strong interpersonal and communication skills – ability to provide updates on requests in a concise and timely manner.
Ability to drive change and take initiatives with minimal supervision.
Flexibility and a passion to grow and learn. Ability to balance role expectations with other initiatives and projects.
TRAVEL REQUIREMENTS:
Some requirements for training but rare circumstances otherwise.
PHYSICAL REQUIREMENTS:
Regularly performs computer work, sits, stands, and/or lifts up to 50lbs.
INDEPENDENT JUDGEMENT:
Develops objectives and general policies and procedures for a specific program or functional area of responsibility within general scope of established operational goals and plans. Day-to-day work and decisions do not require direction or review by immediate supervisor. End results are reviewed by supervisor.
Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.
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