Job Summary:
Under the supervision of the Operations Manager, the Supervisor Conversions coordinates and supervises staff and the daily activities involved in the successful execution of events and conversions.
Essential Duties:
- Supervise and assist with all aspects of operations, including confirming staff, setups and conversions; enforcing safety procedures; and implementing building and department policies, while maintaining superior customer service.
- Supervise operations staff, including: training employees; planning, assigning and managing work; appraising performance; rewarding and disciplining employees; addressing employee complaints and resolving problems.
- Maintain department equipment and tool inventory. Assist with maintaining the building’s overall appearance.
- Investigate, analyze, and resolve operational issues.
- Act as a liaison with tenants, contractors, facility users, and other internal departments as needed.
- Report irregularities, discrepancies, damage, loss of property or any other safety or security concerns to the Manager.
- Other duties and responsibilities as assigned.
Required Qualifications (Job Knowledge, Skills, and Education):
- A minimum education level of: High School Diploma or its equivalent
- Years of related work experience: 2-3, including 2 years supervising in public assembly facility industry
- Ability to communicate professionally and effectively, both verbally and in writing.
- Demonstrated ability to organize and prioritize work to meet deadlines.
- Demonstrated ability to work effectively under pressure, with tight timeframes, and produce accurate results.
- Demonstrated knowledge of general operational procedures, facility capabilities, industry terminology, event-related services, and/or conversion requirements for the types of events anticipated at the facility.
- Possess skills and experience in supervising, time management, and proper delegation.
- Able to effectively and professionally lead and motivate staff to achieve results.
- Engage in decision-making that is generally governed by procedure and guided by policy.
- Experience maintaining effective working relationships with clients, employees, vendors, guests and others encountered during employment.
- Ability to read and comprehend blueprints, CAD prints, drawings, operating and maintenance instructions, and other related materials.
- Possess (or can easily obtain) licenses, certifications or training required by local, state or national authorities for the operation of the equipment found in the facility – particularly, a forklift.
- Knowledge of current First Aid, OSHA and facility safety procedures.
- Ability to move about the venue for extended periods during a shift.
- Ability to constantly position oneself to complete installations over, under and through.
- Ability to frequently ascend/descend ladders or stairs and move materials and equipment up to 50lbs.
- Ability to operate machinery such as small hand and power tools.
- Able to work a flexible schedule, including evenings, weekends and some holidays.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities and protected Veterans to apply. VEVRRA Federal Contractor.
TMCHR@T-Mobilecenter.com for applicants requesting a reasonable accommodation.