Manage product distribution logistics with Amgen global contacts, distributors, and logistic service providers.
Import/Export activities and local transportation.
Serialization activities governance.
Cold Chain Management.
Order-to-Cash process with Distributors and other customer service activities.
Distributor/LSP Partnership management and ensure GMP/GSP compliance.
Continuous Improvement (Quality, Time, Cost).
Responsible for being aligned in CTETS/QE/Deviation/CAPA/CCMS.
Project management.
KPI and Reporting.
List of Tasks
Coordinate shipments to the country with the supply sites, logistics HUBs, the forwarder, and the distributors. Prepare relevant paperwork.
Manage import/export activities of commercial drug products, registration testing samples, lab reagents etc. materials. Service as Subject-Matter-Expert.
Monitor stock level at country Distributor/Sub-Distributors, manage LSP activities to ensure alignment between logistics operations and supply continuity plan.
Manage the importation and distribution of Donation programs with relevant charity organization.
Manage product returns in-market and to sites outside China, as requested by business.
Coordinate import testing activities with Amgen Quality, LSP, and government labs.
Oversee the in-country distribution to ensure Amgen products are handled according to quality and cold chain requirements and in compliance to GDP.
Oversee in-country cold chain distribution capability to ensure product is delivered safely to patient.
Coordinate product serialization activities.
Develop and maintain excellent relationships with internal and external customers.
Develop and maintain Standard Operation Procedures or other form of work instructions.
Support on audit and inspections with IDQ and compliance.
Manage and coordinate supply chain projects.
Manage KPIs and reporting.
Knowledge and Skills
Pharmaceutical supply chain management.
GMP/GSP/GDP.
Attention to detail and high level of accuracy.
ERP system, experience in SAP implementation is preferred
Experience in drug Importation process and execution.
Cold chain management.
Analytical and problem-solving skills.
Motivated self-starter who can influence and change in an ambiguous environment
Resilience.
Effective verbal, written, and listening communications skills in local language (Mandarin) and English
Qualifications
Bachelor’s degree
3~5+ years supply chain experience, preferably with pharmaceutical companies.
English (business proficiency) is required
APICS (CPIM, CSCP, CLTD) certification is a plus
Others
Participating in conference calls, outside working hours