Qualified has been acquired by Salesforce! View the press release here.
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isnât a buzzword â itâs a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? Youâre in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
The Qualified Success Architect will own the successful implementation and adoption of the Qualified Conversational Marketing Platform for new and existing customers. Youâll be living on the cutting edge of the next generation of sales and marketing technology, and will work with our customers to transform their sales and marketing processes to leverage the power of conversational marketing.
What You Will Be Doing:
Coming to work with an amazing and talented team
Working hard, learning a ton, and having fun every day
Delivering and leading customers through the Qualified Implementation Framework
Interface with Enterprise Architects to outline the optimal technical architecture for customers onboarding Qualified products
Document technical requirements in order to implement a Qualified Data Model aligned to our customers business objectives
Establish a deep consultative relationship with various client business units
Provide coaching and education to key stakeholders about Conversational Marketing to improve adoption of Qualified products
Conduct Quarterly Business Reviews with key stakeholders
Identify successful customers and work with our Marketing team to turn them into advocates with case studies and testimonials
Engage in internal product discussions, bringing customer feedback into actionable insights to help shape the product roadmap
Executive analysis of customer health score to achieve renewal targets
Qualifications:
10+ years of Mid Market/Enterprise software experience
Excellent interpersonal, communication, persuasion, presentation and writing skills
Deep working knowledge of Salesforce CRM
Working knowledge of marketing automation systems
Knowledge in web / scripting technologies, HTML, CSS, JavaScript and SaaS applications
Outstanding problem-solving skills, including the ability to meet a business requirement with a technical solution
Must be willing to work in a fast-paced startup environment with multiple roles
You possess a bachelor's degree
Passion for making customers successful with software solutions
About Qualified
Qualified is the AI pipeline generation platform for revenue teams that use Salesforce. Headquartered in San Francisco, Qualified delivers pipeline generation at scale with AI and automation for thousands of customers like Autodesk, Blackbaud, and Epson. Led by former Salesforce CMO Kraig Swensrud and former Salesforce Product SVP Sean Whiteley, Qualified boasts 900+ 5-star reviews on G2 and is ranked #1 on the Salesforce AppExchange. Qualified is funded by Sapphire, Tiger Global, Norwest Venture Partners, Redpoint Ventures, and Salesforce Ventures.
One Team
Weâre all in this together with a shared goal: grow the business and each other. Work as a team, win as a team. Collaborate and strategize across departments to deliver A+ work. We are bold thought leaders that value creating a sense of belonging for all and celebrating our wins, big or small.
Customer Obsessed
Prioritize the customer above everything else. Build a product that our customers love. Establish ourselves as their trusted advisor and do âWhatever it takesâ to make them successful. Prove the ROI. Only when our customers win do we win.
Think Big & Move Fast
Weâre defining a new category and we have fierce competition. Fast-paced innovation is the name of the game. We look forward. We reimagine. We throw out new ideas. We test things. We move quickly. We challenge the norm. We donât settle for status quo.
On the heels of their Series C financing, Qualified is looking to grow the team so that they can do even more, even faster; theyâre focused on delivering our customers more innovation, additional services, an expanded product portfolio, and even deeper ties into the Salesforce CRM platform. Qualified is looking for folks that are fired up about joining a fast-paced, fast-growing company that is doing big things.
Diversity & Inclusion
Qualified is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.
We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.
Unleash Your Potential
When you join Salesforce, youâll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, weâll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future â but to redefine whatâs possible â for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodation Request Form.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace thatâs inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications â without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
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