Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide â including Brex, Rippling, Navan, Qantas, SHEIN and many more â with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.
Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If youâre ready to do the most ambitious work of your career, join us.
We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and youâre motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.
You're humble and collaborative; turn zeroâtoâone ideas into real products, and you âget stuff doneâ end-to-end. You use AI to work smarter and solve problems faster. Here, youâll tackle complex, highâvisibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, letâs build whatâs next.
About the team
The Merchant Services team partners with our clients to realise their full potential through the adoption of Airwallex products that drive their growth and success. We influence revenue growth across our entire product portfolio and collaborate with sales, strategy, product, and engineering teams to provide the best experience for our most valued customers. Our team works alongside commercial teams throughout the pre-sales, solution design, and API integration stages, serving as the single technical point of contact and trusted advisor for our clients. We are committed to empowering businesses with the tools our clients need to succeed in a dynamic market
What youâll do
As a Delivery Manager, you will own the end-to-end delivery of complex client integrations that bring our global payments and financial products to life for enterprise partners, shopping carts, and payment gateways. You will turn agreed business requirements and solution designs into actionable plans, orchestrating cross-functional teams and external stakeholders to deliver on time, on scope, and to a high quality bar. Youâll sit at the intersection of Sales, Solutions Engineering, Product, and Operations, ensuring that every phase from preâsale through goâlive and early optimisation runs smoothly.
This role is based in San Francisco (3 days in office).
Responsibilities:
Take agreed business requirements and solution proposals and translate them into comprehensive project delivery plans, operating rhythms, and execution strategies for endâtoâend partner integrations (from scoping through full launch).
Own overall project management for client product integrations, including internal and external communication, risk and dependency management, and dayâtoâday orchestration of workstreams across onboarding, configuration, testing/certification, and pilot/launch.
Lead the delivery of partner projects in close collaboration with integration engineers and other technical stakeholders, ensuring functional flows, architecture, and timelines are clearly understood and adhered to.
Drive a core project team across all phases of the sales and delivery lifecycle: preâdelivery with commercial/sales managers and solution architects, delivery with solution engineers, and postâdelivery with technical account managers and support/operations teams.
Coordinate crossâfunctional approvals and inputs from internal stakeholders (e.g., legal, compliance, privacy, risk, operations, finance, product) to secure timely signâoff on proposed solution designs and integration approaches.
Partner with internal product and engineering teams to prioritise solution requirements needed for a given integration, balancing roadmap constraints with committed client timelines and escalating tradeâoffs where required.
Collaborate with internal PMO or program functions to align partnerâspecific delivery milestones with broader product roadmaps and operational readiness plans.
Apply professional services methodologies and disciplined project management practices (governance, RAID logs, KPIs, status reporting) to manage complex, multiâworkstream efforts spanning multiple regions and stakeholder groups.
Track and communicate clear metrics across your portfolio (e.g., timeâtoâgoâlive, adherence to plan, quality of launch) and lead structured postâlaunch reviews to drive continuous improvement of our integration playbooks.
Who you are
We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum qualifications:
Bachelorâs degree in a related field.
5+ years of experience in Product Delivery Management or Project Management, managing complex, multiâstakeholder technology or financial services implementations.
5+ years of professional services or clientâfacing delivery experience in a highâpaced environment (e.g., consulting, systems integration, or enterprise implementation).
Demonstrated experience with global payment products or technologyâled business solutions, and the ability to translate product capabilities into practical integration plans for partners.
Proven track record of successfully delivering crossâfunctional projects with stakeholders from diverse backgrounds and job functions, including Câlevel executives, technical teams, and operations.
Exceptional written and verbal communication and presentation skills, including the ability to lead steering meetings, write clear status updates, and influence decisions without direct authority.
Preferred qualifications:
Experience delivering largeâscale partner integrations in fintech, payments, or adjacent regulated industries (e.g., card schemes, payment gateways, global acquiring, or embedded finance).
Handsâon experience working with or alongside integration engineers, solution architects, or technical program managers on APIâbased integrations, including familiarity with common web and API concepts.
Formal training or certification in project management or agile delivery (e.g., PMP, PRINCE2, Scrum Master), and comfort setting up operating rhythms such as standâups, steering committees, and executive readouts.
Experience managing enterprise or strategic accounts as part of a broader account team, including navigating commercial sensitivities while protecting delivery quality and scope.
Ability to thrive in a fastâmoving, ambiguous environment, balancing structured methodologies with pragmatic decisionâmaking to keep complex projects moving forward.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if
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