Position Summary The receptionist is responsible for greeting visitors, dealing with inquiries on the phone and face to face.
Essential Duties and Responsibilities
• Answer the phone, transfer calls, and conduct initial applicant for eligibility pre-screens.
• Supply information regarding the organization to the general public, clients, and applicants.
• Present the first impression of the organization to clients, applicants, and the general public.
Knowledge, Skills, and Abilities
• Fluency in English and Spanish required.
• Demonstrated capacity to exhibit sensitivity to clients.
• Ability to type a minimum of 40 words per minute and successfully pass a secretarial skill test.
• Proficiency with Microsoft Office, specifically Word, Excel, Teams, SharePoint, and Outlook.
• Demonstrated ability and willingness to interact with community members in a professional, efficient, and compassionate manner.
Education & Experience
• This is an entry level position, but we would prefer one to two years of experience working in reception.
• Associate degree or higher preferred.
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