Pelago is the world’s leading virtual clinic for Substance Use Management. Our program provides guidance, support and treatment for members seeking to overcome their tobacco, alcohol and opioid use. From unhealthy habits to active substance use disorders, Pelago delivers a personalized solution based on individual health, habits, genetics, and goals, providing care for members wherever they might be on the substance use spectrum.
Pelago's suite of virtual services ranges from education, to cognitive behavioral therapy (CBT) to comprehensive medication-assisted treatment (MAT). Pelago enables employers and health plans to deliver accessible, affordable, and effective treatment for substance misuse.
Pelago has scaled to helping hundreds of employers and health plans and has already helped more than 750,000 members manage their substance use better. We have recently closed our Series C and raised over $151m from leading global investors. If you are passionate about making an impact on the health of others, join us and make it happen!
Overview of the Role:
Pelago is seeking an analytical, data-driven Growth Product Manager to own the product strategy and experimentation roadmap across our top-of-funnel and care initiation journey, including landing pages, registration, onboarding, and early activation.
Growth initiatives at Pelago are treated as core product roadmap work, not side projects. In this role, you will operate as the product owner for our growth funnel, leading both long-term strategic bets and high-velocity experimentation to unlock sustainable, high-quality member acquisition. This role requires both strategic thinking and hands-on rigor: you will architect durable solutions while also running a disciplined test-and-learn program grounded in data, segmentation, and behavioral insight.
This is a hybrid role with a high-collaboration rhythm (3 days/week in our NYC office).
In this role you will:
- Own the product strategy and roadmap across landing experience, registration, onboarding, and early activation, aligning priorities to revenue and patient acquisition goals.
- Identify structural growth constraints within the funnel and lead durable, high-impact product solutions that unlock step-change improvements.
- Lead a disciplined, high-velocity experimentation program, defining clear hypotheses, success metrics, and guardrails across growth surfaces.
- Translate deep funnel and segmentation insights into action, ensuring experiment learnings directly inform long-term product direction.
- Drive sustainable, high-quality growth, balancing conversion improvements with activation quality, retention, and long-term member value.
- Serve as product lead for a cross-functional squad, aligning Engineering, Design, Data, Marketing, and Care Operations around shared outcomes and clear tradeoffs.
- Get creative to do what’s needed to help your team, and Pelago, succeed. The work you do will have a direct impact on millions of lives
The background we are looking for:
- 6+ years of product management experience, including ownership of a product area or roadmap in a high-growth, product-led environment.
- Demonstrated track record of driving measurable business impact (e.g., revenue, conversion, retention, LTV) through product strategy and execution.
- Experience owning growth surfaces such as acquisition funnels, onboarding flows, experimentation programs, or revenue-driving product experiences.
- Strong commercial and analytical acumen, comfortable operating with metrics like CAC, LTV, retention, activation quality, and margin tradeoffs.
- Proven ability to define strategy in ambiguous environments, prioritize effectively, and lead cross-functional teams through execution.
- Deep fluency in product discovery and experimentation frameworks, with comfort using analytics tools (e.g., Amplitude, Mixpanel) and working with SQL or event-level data.
- Genuine curiosity about emerging technologies, including AI, and a proactive mindset toward exploring how they can enhance work, problem-solving, and innovation at Pelago.
What you’ll love about us:
We have a whole host of perks for our people! From life essentials to nice-to-haves, there are more than a few good reasons to love working with us. We strive to ensure Pelago employees have equitable access to healthcare, wellbeing, time away, and then some.
- Generous and meaningful equity package
- Full Medical, Dental, & Vision coverage
- 401k Plan
- Unlimited PTO Policy, 10 paid holidays, & company wide “Me Time” Days
- Paid maternity, paternity & new parent leave
- Flexible working environment
- Annual Learning and Development stipend to support continued learning and career development
- Wellness Reimbursement Program
- Access to Reproductive & Family Planning Care
- Substance Use Support for employees and family members
At this time, we are unable to offer visa sponsorship for this position.
Please note that Pelago is dedicated to providing accommodations to candidates upon request. If you need accommodations at any point throughout the interview process, please reach out to your recruiter.