Job Description:
Your Next Big Career Move Starts at DXC Technology
We’re Hiring: Oracle Fusion Financials Consultant
Location:Hybrid - DXC Manila IPC McKinley Hill, Taguig City
Employment Type:Full Time
At DXC, we build strong connections, embrace innovation, and empower our people to grow. We’re looking fora Oracle Fusion Financials Consultant who is motivated, skilled, and eager to contribute to meaningful projects.
Key Responsibilities
1. Platform Operations & Maintenance
Ensure stable and smooth day-to-day operation of all ServiceNow instances (DEV, TEST, PROD).
Monitor system health dashboards, scheduled jobs, and integrations to prevent or quickly resolve issues.
Perform regular housekeeping activities such as log cleanup, fixing broken references, and managing orphaned records.
Manage user accounts, roles, and group access following governance policies.
2. Incident & Request Management
Provide Level 2 support for all ServiceNow-related incidents and requests raised through the ITSM tool.
Investigate and resolve functional and configuration issues (catalogitems, forms, workflows, notifications).
Escalate complex or code-related issues to the ServiceNow Developer or Platform Owner whenrequired.
Ensuretimelyupdates and communication to users and stakeholdersregardingticket progress.
3. Change & Release Management
Participate in CAB reviews and ensure all admin changes follow proper change management process.
Prepare and execute platform changes (configuration, workflow updates, role adjustments) during approved windows.
Support deployment activities from DEV → TEST → PROD, ensuring correct migration of update sets.
Maintain release notes and documentation for all BAU deployments.
4. Platform Configuration andCatalogMaintenance
Maintain and enhance servicecatalogitems, request workflows, and approval processes.
Configure and test UI policies, business rules, client scripts, and notifications within BAU scope.
Work with process owners to ensurecatalogitems and formsremainaccurateand aligned with business needs.
5. Upgrade and Patch Support
Support the ServiceNow version upgrade process — pre-checks, testing, and post-upgrade validation.
Identifyand resolve broken configurations or deprecated features after upgrades.
Update documentation and test cases post-upgrade tomaintaincompliance and stability.
6. Reporting and Performance Analytics
Create andmaintainreports and dashboards for ITSM and other modules as requested by stakeholders.
Monitor platform performance and usage trends; recommend optimizations or cleanup activities.
7. Security, Compliance, and Governance
Manage user and role provisioning in line with least-privilege principles.
Ensure compliance with audit and governance controls (e.g., access reviews, segregation of duties).
Maintain data integrity in CMDB,catalog, and other modules used by BAU.
8. Continuous Improvement and Collaboration
Identifyand propose process or automation improvements to enhance efficiency.
Collaborate with developers, process owners, and platform team for fixes and enhancements.
Participate in weekly BAU stand-ups or review calls to discuss platform health, open issues, and priorities.
9. Documentation and Knowledge Sharing
Maintain configuration logs, admin guides, and SOPs for BAU activities.
Create and update Knowledge Base (KB) articles for common issues or user queries.
Support internal training and handover sessions to ensure operational continuity.
10. Communication & Escalation
Providetimelyupdates on incidents, changes, and maintenance activities.
Escalate recurring or high-impact issues to the ServiceNow Platform Owner or Tech Lead.
Coordinate with vendor support (ServiceNow or third-party) for unresolved technical issues.
Qualifications
Bachelor's degree in a relevant field or equivalent combination of education and experience
Typically, 7-10 years of relevant work experience in industry.
Proven experience in Oracle Fusion Cloud - Finance
A continuous learner that stays abreast with industry knowledge and technology
What We Offer
Competitive compensation and benefits
Professional growth opportunities
A collaborative and inclusive workplace
If this sounds like you, apply here [application link] and take the next step in your DXC journey.
Know someone perfect for this role? Tag them or share this post!
About DXC:
DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-
dxctechnology