Senior Business Analyst (Ha Noi)

DXC Vietnam has been recognized as one of the "Best Companies to Work for in Asia 2025" by HR Asia Magazine, highlighting its exceptional HR practices and 31-year legacy in the country. The company also earned the special "Most Caring Company Award" in 2025 for prioritizing employee well-being and fostering a supportive, inclusive workplace culture.

MAIN JOB RESPONSIBILITIES

• Serve as the primary liaison between the Domain, Technology and Business Product Owner

• Work with the business to analyse as-is business processes, elicit business requirements and produce documented and approved specifications for any new or change to technology applications and/or business processes

• Maximise the value being delivered by ensuring all features and stories are aligned to business value

• Works with the Product Owner to refine the backlog of the team through prioritisation, estimation and decision making.

• Work in close collaboration with the Product Owner, your peers in the BA team, Solution Architects, Solution Designers and the Scrum Team/s to refine and socialise detailed requirements through progressive elaboration sessions

• Supports Developers, Engineers and UX designers in understanding the requirements so they can deliver on their commitments.

• Fulfil other tasks as assigned by your People Leader and/or authorized representative of NAB Vietnam from time to time.

YOUR SKILLS & EXPERIENCE

Must have

• Minimum 8 years experience as a Senior Digital Business Analyst

• In-depth understanding of Financial Products, processes and systems

• Creativity and simplifying complex processes and issues, problem solving and analysis

• Ability to communicate a product vision to key stakeholders and teams, and working with product owner to develop it into a shaped backlog of key features, epics stories and goals for individual sprints.

• Develops and maintains a broad perspective; understands and considers issues in the context of overall market, customer, and business strategies

• Extensive experience working in an agile environment and familiarity with HCD techniques

• Analysis and delivery experience within complex environments

• API design knowledge

• Run story elaborations, sprint planning sessions and other Agile ceremonies.

• Master at leading workshops, in a cross functional business and IT team through the discovery, development and operational usage stage of change.

• Ability to quickly understand the technical stack and grasp basic know-how of the systems that deliver your requirements.

• Ability to work closely with key stakeholders and build collaborative partnerships

• Proven analytical skills and evidence-based decision making

• Comfortable with ambiguity

Nice-to-have

• Extensive knowledge and experience in Customer Onboarding, AML and Fincrime.

• Qualification Requirements

• Tertiary qualified with a Degree in Business and preference to post graduate qualifications

• Experience in the Banking or Financial Services industry

Employee Benefits and Perks

At DXC Vietnam, we follow a people‑first philosophy, offering competitive compensation and comprehensive benefits that support your professional growth and personal well‑being.

• Attractive and competitive salary package

• Full salary‑based contributions to Social Insurance, Health Insurance, and Unemployment Insurance in accordance with Vietnamese law

• 13th‑month salary (guaranteed)

• Generous leave policy: 12 annual leave days, 6 personal leave days, 1 volunteer leave day, plus sick leave, maternity/paternity leave, and childcare leave.

• Premium Healthcare Insurance (1+1) for employees and dependents

• Employee Assistance Program (EAP) with confidential 1:1 consultation for physical and mental well‑being to support you and your family

• Access to the Well‑being Hub covering health, mental wellness, and financial planning

• Extensive resources to support your onboarding and continual development including DXC University and sponsorship for professional certification exams.

• DXC Recognition, our global virtual platform that fosters a culture of appreciation and celebration with real-time reward and recognition

• Opportunities to work on global projects, collaborate with international teams, and explore overseas assignments or relocation

• Special allowances and gifts (English/Japanese language allowance, wedding gifts, newborn gifts, etc.)

• Remote work support with a company‑provided laptop

• Annual team activities and company events

• A collaborative, inclusive, and international working environment that promotes knowledge sharing and continuous growth

How to Apply & Our Commitment to You

If you would like to be part of a culture that drives innovation, delivers results, rewards performance, and encourages ideas, please click “Apply Now” to submit your resume.

In return, we are committed to providing a hiring experience that is transparent, fair, and engaging. Interviews and onboarding are conducted online as part of DXC’s virtual‑first approach to work.

Equal Opportunity Employer

DXC Technology is proud to be an Equal Opportunity Employer. We welcome applicants from all backgrounds and celebrate diversity as a source of strength. We believe in bringing your whole self to work, and our company grows only when our people grow.

Reasonable accommodation for qualified candidates may be made in accordance with the DXC Accommodation Policy, including support for individuals with physical and mental disabilities.