Impairment Benefits Specialist – Workers Compensation

Job Description:

An exciting opportunity has become available for an experienced Impairment Benefits (IB) Specialist to join a high-performing Workers Compensation team. In this role, you will play a key part in managing impairment assessments and supporting injured workers through a critical stage of their claims journey.
 

About the Role

As an IB Specialist, you will be responsible for managing end-to-end impairment benefit processes, primarily within the Second Entitlement Period (typically around the 130-week mark). You will work closely with internal stakeholders, medical professionals, and external providers to ensure timely, fair, and accurate outcomes.
 

Key Responsibilities

• Manage end-to-end impairment benefit claims and assessments

• Coordinate Independent Medical Examinations (IMEs) and review medical evidence

• Apply relevant legislation and guidelines to determine Whole Person Impairment (WPI) outcomes

• Liaise with internal teams, claimants, and external stakeholders

• Ensure compliance with regulatory requirements and service standards

• Provide technical guidance and support across the broader claims team

• Maintain accurate and up-to-date claim records
   

About You

• Previous experience in Workers Compensation, ideally within impairment or technical claims roles

• Strong understanding of relevant legislation and impairment assessment processes

• Experience interpreting medical reports and complex documentation

• High attention to detail with strong analytical skills

• Excellent communication and stakeholder management abilities

• Ability to manage competing priorities in a fast-paced environment
   

If you’re looking to take the next step in your Workers Compensation career and specialise in impairment benefits, we would love to hear from you.

About us
DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organisations - helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernisation, and Industry-Specific Software Solutions, DXC modernises, secures, and operates some of the world’s most complex technology estates. Learn more on dxc.com.

Our culture and benefits
DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC 

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training, and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. 

How to apply & our commitment to you in return
If you would like to be part of a culture that drives innovation, delivers results, rewards performance and encourages ideas, then please press the "Apply Now" button to submit your resume. 

In return, we agree to ensure a hiring process that is enjoyable, thorough, and fair. We strive to provide an environment that lets you thrive and show off the very best version of yourself, while learning about us at the same time. 

We are an Equal Opportunity Employer
DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole-self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow. 

Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities. 

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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