Sr Analyst III Infrastructure Services

Job Description:

Level 2 Support for the the renewal account of Mondelez on Microfocus Data protector, HP StoreOnce. To provide support on delivery operations on data backup, replication, management of backup , appliance, vaulting, offsite data management and data restore. No resource available within the capability to fulfill internally.

•Type - Add on Revenue

•Resource leaving is - NA

•Fulfilment type is - External

•Billing Type is - Direct Billable

•OPX is - OPX-0021057997 40% Margin

•Description of New Service is - Data Protection L2 support for Mondelez.

•SubCon is - NA

•Savings associated with Subcon Conversion is - NA

• - NA

•This location is - NON-Restricted

•The profile/skills required are - L2 support of Data Protection and management.

•The impact or justification of not staffing the positions is - loss of 40% margin on this direct billable position to company.

•This be absorbed or resolved within the existing team : None

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