Customer Care Executive: LMS Mumbai

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Leica Microsystems, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. 

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

Shape the Future with Us!

At Leica Microsystems, we have been shaping the future for over 175 years with groundbreaking optical and digital solutions.  With a culture rooted in customer focus, innovation, and teamwork, we lead the market in microscopy, imaging, and analysis, unveiling the invisible and empowering our customers to build a better, healthier world.

Joining Leica Microsystems means contributing to scientific discoveries and supporting surgeons in making critical decisions. Our advanced microscopes and AI-based image analysis solutions enable users to gain profound insights into development and engineering challenges. Here, you will work on meaningful projects alongside passionate colleagues, driving progress and pushing the boundaries of what’s possible.

Learn about the Danaher Business System which makes everything possible.

This position reports to the Manager Customer Care and is part of the Customer Support Team located in Mumbai and will be an on-site role.    

In this role, you will have the opportunity to:

• Efficiently handle the entire tender submission process (includes Government/private/ GEM tenders)

• Prepare AMC / CMC quote, One Time Service visit quotes, spare parts quotes
  • Prepare MIS for Sales / Service quotes & orders

• Order Processing – Order to Cash Process

• Local Procurement

Qualification- Commerce Degree- (Graduate from other stream with expected experience will be considered)

Experience- 3-5 Years experience

Skills required –

·Strong communication and good inter-personal skills

·Able to work independently with minimum supervision

·Meticulous with a keen eye for details

·Keen learner, team player, highly self-motivated individual

·Able to work under pressure to meet deadlines

It would be a plus if you also possess previous experience in:

1-Foreign currency order handling

2-Handling Letter of Credits

Leica Microsystems, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.