Company
Cox Automotive - USA
Sales
Parts Inside Sales Representative II - CAI
Individual Contributor
No remote option; must work at a specified Cox location
No
Day
Compensation
Hourly pay rate is $17.60 - $26.44/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $0.01.
Cox Fleet headquartered in Indianapolis, Cox Fleet has grown to become one of the largest fleet maintenance companies in the country.
Cox Fleet is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. Cox Fleet also services customers utilizing its 20+ nationwide service centers; each offering select services, such as accident repair, paint, refurbishment, and heavy mechanical repair. Supported by a 24/7 in-house call-center, Cox Fleet provides maintenance scheduled and unscheduled services to fleets anywhere, anytime.
Cox Fleet, the largest independent fleet maintenance company in the country, is currently hiring a Parts Inside Sales Representative II. The Parts Inside Sales Representative II is responsible for managing the full inside sales lifecycle for parts customers within an assigned Area of Responsibility. This role focuses on generating and closing sales through inbound and outbound customer interactions while delivering exceptional customer service and solutions-focused support.
The position plays a critical role in building strong customer relationships, ensuring margin expectations are met, supporting customer uptime through timely, accurate, and knowledgeable parts sales execution.
Duties & Responsibilities:
- Generate parts sales through inbound customer interactions via phone, email, and walk-in traffic
- Manage the full sales lifecycle from lead generation through order close
- Build and maintain strong relationships with existing customers while identifying new sales opportunities
- Recommend parts purchasing, stocking, and sales solutions aligned with customer needs
- Ensure showroom and parts areas are properly stocked, priced, and presentable
- Coordinate closely with Service department to support parts needs for service and repair work
- Assist with product stocking, organization, freight handling and staging as needed
- Participate in vendor and product training to maintain current product knowledge
- Maintain working knowledge of product specifications, features, benefits, and applications
- Ensure pricing and margin expectations align with corporate objectives while meeting customer requirements
- Resolve customer questions, or issues, escalating when appropriate
- Maintain accurate sales activity, customer records, and order details in CRM and internal systems
- Participate in parts sales meetings and contribute to team sales goals
- Support special projects and other duties as assigned
Requirements
- High School Diploma/GED or up to 3 years’ of relevant work experience. Could also have a different combination such as any level degree/certification beyond HS diploma/GED in a related discipline and up to 1 year experience; or 5 years’ equivalent experience in lieu of a diploma/GED.
- Minimum of 2 year of sales experience; transportation, fleet, or parts industry experience preferred
- Strong interpersonal and communication skills to build relationships with customer and internal partners
- Demonstrated ability to manage multiple priorities and meet deadlines with minimal supervision
- Proven ability to balance customer satisfaction with margin and profitability expectations
- Ability to work effectively in a collaborative, team-based environment
- Experience in sales, negotiations, marketing, and problem resolution preferred
To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.