We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is nearly 60 years in the making—and our story is still unfolding.
The Design Service Coordinator is responsible for supporting the Centralized Design Service Team’s internal operations, by reviewing and performing project intake, project assignments, facilitating inquiries from customers to the team. Ensuring the team has ample administrative support to provide design customers with a seamless experience.A day in the life as a Design Service Coordinator...
Assigns new project submissions to Digital Designers,reviews store submissions and checks design deliverables.
Manages the Workflow Management tool and ensures that the team is held accountable for keeping customer projects up to date.
Gathers daily team and individual productivity numbers enters data into productivity spreadsheets for daily, weekly and monthly reporting.
Reviews and disseminates appropriate Crate News and Customer Service Huddle information to the Centralized Design Services Team.
Maintain the Centralized Design Services Team Google Drive and Training site
Supports leadership with auxiliary projects.
Perform other duties, as assigned
What you’ll bring to the table…
Sense of personal style with a discerning eye and passion for design and home furnishings
Ability to multitask and handle urgent situations
Strong communication and interpersonal skills
Highly motivated and well organized
Creative, flexible thinking
Honest and collaborative team-player with exhibited ability to work independently and collaboratively with flexibility to move between projects in a fast-paced environment
Self-confident with a strong sense of personal accountability
Ability to conduct and participate in virtual learning
Good reading, written and verbal language skills (English)
Proficient with Microsoft office products, Excel, Word, PowerPoint
Proficient with Gmail and Google Suite
Advanced knowledge in google sheets, Excel
Ability to embrace and leverage current and new technology to support the business; participate in ongoing training regarding technology upgrades and new systems applicable to the position.
We’d love to hear from you if you have…
Previous experience in Customer Service, preferred
Previous experience in administrative work or project management
High school diploma/GED or equivalent; Associate degree or equivalent preferred
Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as “the Company”. The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request.
The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.
The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US.
State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
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