SER Specialist

Job Description:

An exciting opportunity has become available for an experienced Impairment Specialist to join our Impairment Benefits Team within the workers compensation / insurance space.

In this role, you will be responsible for managing end-to-end impairment assessments, primarily supporting Second Entitlement Period (130-week) reviews, while also providing broader support across impairment benefit claims as required.
 

You’ll work collaboratively with internal stakeholders and partner closely with tail-end claims teams to ensure the delivery of timely, accurate, and high-quality outcomes for clients.
 

Key Responsibilities:

• Manage end-to-end impairment assessments across a portfolio of claims

• Support 130-week (Second Entitlement Period) reviews

• Provide guidance and support on impairment benefit claims

• Collaborate with internal teams to drive quality decision-making

• Ensure compliance with legislative and regulatory requirements
   

About You:

• Previous experience in workers compensation or insurance claims management

• Strong understanding of impairment assessments and claims processes

• Excellent attention to detail and organisational skills

• Ability to manage competing priorities and meet deadlines

• Strong communication and stakeholder engagement skills

• AMA4 training (preferred but not essential)

If you’re looking to take the next step in your workers compensation career and make a real impact, we’d love to hear from you.
 

About us
DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organisations - helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernisation, and Industry-Specific Software Solutions, DXC modernises, secures, and operates some of the world’s most complex technology estates. Learn more on dxc.com.
 

Our culture and benefits
DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC 
 

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training, and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. 
 

How to apply & our commitment to you in return
If you would like to be part of a culture that drives innovation, delivers results, rewards performance and encourages ideas, then please press the "Apply Now" button to submit your resume. 
 

In return, we agree to ensure a hiring process that is enjoyable, thorough, and fair. We strive to provide an environment that lets you thrive and show off the very best version of yourself, while learning about us at the same time. 
 

We are an Equal Opportunity Employer
DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole-self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow. 
 

Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities. 

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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