IT - Sr Systems Engineer (SFDC Business Systems Analyst)

Position: IT- Systems Engineer

Grade: IT3

Location: Noida/Bangalore

Role Overview: A Salesforce Developer extends Salesforce functionality with custom code to implement company-specific business rules, logic, and workflows. They collaborate with Salesforce admins and other roles to build custom functionality thatsupportsvarious programs.

Responsibilities 

• Develop, test, document, and deploy high quality business solutions on the SFDC platform based onindustrybest practices as well as business needs 

• Manage the process of implementing improvements and new functionality in SFDC application

• Use JavaScript-specific design patterns and combine JavaScript with CSS, HTML, and other markup languages.

• Develop custom applications and performing unit testing using Salesforce.comAPEX ,Visual forcepages ,LWC, Batch programs

• Deliver support and solutions for break/fix issues 

• Communicate and collaborate with other technical resources and stakeholdersregardingstatus, technicalissuesand creative solutions 

• Perform data migration using Salesforce.com Data Loader 

• Perform ongoing Salesforce administration (create accounts / profiles, defining fields, updating layouts, reports, dashboards etc.) and development 

• Ability to support Salesforce.com configuration tasks such as field/page updates, flows, approvals 

• Handlenumerousprojects/priorities using proven project management methodologies and sound development practices to ensure the quality delivery of enterprise solutions 

• Maintain security for Salesforce.com data 

• Interface with business analysts and technical staff andbe responsible fordelivering complete work products 

• Research integration issues and work closely with team members on operations and development staff 

• Research and development of new Salesforce.com prototypes and applications 

• Perform maintenance and troubleshooting of applications 

• Participate and engage in all team meetings 

• Document best practices and operational procedures 

• Facilitate continuous improvement within the environment 

Education & Experience 

• Bachelor’s degree in Computer Scienceor a related field 

• Minimum 4+ software development experience 

• Salesforce certifications, like Platform Developer I or II, AppBuilder ,Administrator, AIAssociate/Specialist.

• Should have solid experience in Salesforce Lightning development

• Hands onexperience with Salesforce.com webservice, WSDL, SOQL & SOSL, Apex and related 

• Experience with web technologies such as HTML, CSS,JavaScript, AjaxandjQuery,.

• Ability to work with Salesforce CommunityCloud, LWRframework or other collaboration tools.

• Knowledge of DevOps and continuous integration/deployment (CI/CD) processes.

• 3+ years’ experience in SFDC service cloud and/or SFDC Customer Community with technical implementation and day-to-day operations. 

• Competencies

• Excellent communication skills andconfidentin presenting technicalsolutionto business 

• Experience documenting technical design 

• Keen attention to detail and complexproblem solvingabilities from an operational and technical perspective. 

• Ability to work independently and engagesupervisoras needed.