OKANA Candy Company Team Lead

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

About our property:

Welcome to OKANA Resort and Indoor WaterPark. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities.   Conveniently situated with a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey.   Shape your career in the heart of Oklahoma City at OKANA. Join us to contribute to our distinctive atmosphere and foster your personal and professional growth. Be a part of OKANA Resort & Indoor Water Park, where your career aspirations meet a world-class destination. #BMC-Okana

What you will have an opportunity to do:

Find your belonging by being a part of our supportive and collaborative work environment that encourages growth and fosters success.

Join our OKANA Candy Co. team as a OKANA Candy Co. Team Lead!

Our employees are Experience Curators who are professional memory-makers, creating personalized guest experience from start to finish. Experience Curators craft meaningful, over-the-top experiences that wow our guests time after time.

Our Vision for our team members:

• Be a part of the OKANA Resort & Indoor Waterpark team, where your career aspirations meet a world-class destination
• Contribute to our distinctive atmosphere and foster your personal and professional growth
• An individual committed to creating exceptional guest experiences
• Be appreciated for what you bring to the team
• Learn and grow with a company that values its associates

Why OKANA:

• Competitive wages
• People-first culture
• Health insurance
• Retirement savings
• Growth opportunities
• Paid time off
• Festive environment
• Perks & discounts

About the role

The OKANA Candy Company Team Lead is responsible for providing friendly and efficient service to customers. The role involves preparation of all food & beverage offerings and always maintaining a clean environment. They must have good customer service skills as they will interact with guests, helping them with their orders and ensuring a smooth payment process. They will also be responsible for maintaining opening duties along with securing all assets, leading the team during shifts and outlet needs.

What you will be doing:

• Maintain work areas clean and organized.
• Maintain cleanliness of work area.
• Report all unsafe conditions immediately.
• Set and clear stations according to standards.
• Assist in servicing the guest via delivering amenities.
• Complete all opening and closing side work, as assigned to include stocking inventory, stocking cups, bags, filling candy dispensers, fill ice cream buckets, cleaning floor, wipe down counters and chairs, move tables and chairs, push dirty linen to storage area, put away stock and orders
• Stock stations, as assigned.
• Attend required meetings.
• Communicate with manager before leaving shift.
• Complete other duties as assigned by supervisor, to include cross training.
• Communicate shift needs based on volume.

What are we looking for?

What you bring to the role:

• Good communication skills: able to speak English and interact with customers and co-workers
• Previous experience in a similar role is preferred, preferably in a food service/retail establishment.
• Ability to work in a fast-paced environment.
• Computer proficiency to use the resort’s point of sale system and submit daily reports.

OKANA Resort is part of Pyramid Global Hospitality, a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first.

Pyramid Global Hospitality is an Equal Opportunity Employer.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Compensation:

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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.