Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
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About our property:
Windrose on Hudson - a Riverside Conference Experience off the banks of the Hudson River nestled within the Croton Bay area boasting proximity to New York City and surrounding metro areas. An historic and idyllic location that rejuvenates with a sense of belonging to create meaningful connections with friends & colleagues. A soulful place that celebrates the natural Hudson Valley beauty where guests gather on milestones of education, training and professional achievement for a toast while engaging in the wellness of the pristine outdoors.What you will have an opportunity to do:
Senior Sales Manager, (Hybrid)
The Senior Sales Manager is primarily responsible foroutbound sales prospecting, appointment setting and sellinginto assigned markets, managingcustomer inquiriesthrough a variety of lead sources for larger corporate segment prospects. Thecandidatewould haveestablishedmarketexpertisefor 5+ years of experience in Group Meetings and Events segment. Theyleverageandbuild upon existing and newrelationshipswith customers,andaccess needs/requirements andobjectivesto align customer preferences withthehoteland conference center’s248 Guestrooms and 52,000+ Event, Catering and Conference space.This position will also ensure that business is turned over properly and ina timelyfashion for quality service delivery. This Senior Sales Manager will process business correspondence, create compellingproposalsand generatecontracts,and other related booking documentation asrequired. This position requires excellentand experiencedselling skills,strong communicationskills, and a detailed understanding of property operations, food and beverage,spaceand pattern efficiencies.As the Senior Sales Manager,thispositionwill be called upon as a leader ofthe greater SalesTeam and administrative staff.
Salary range is $75,000 to $85,000 plus a Sales Incentive Plan paid quarterly based on booking production up to an additional 20% of salary.
Overall, the position is accountable for the following:
Proactively prospecting into assigned markets and building strong relationships with existing accounts through both tradeshow participation, outside calls andin houseentertainment, sitetoursand Fam Trips.
Respondingin a timely mannerto incoming group/catering opportunities that are withinassigned markets. Refer opportunities to appropriate salesassociateif business is outside thesemarkets.
Work collaboratively with other sales channels (e.g.on-property resources) to ensure sales efforts are coordinated,complementaryand not duplicative.
Understand the overall market - competitors’ strengths and weaknesses, economic trends,supplyand demand etc. andhow to sell against them.
Ensure businessbooked iswithin hotel parameters. Close the best opportunities for the property based on market conditions,the property’s needsand selectsellguidelines.
Execute and support the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondence). Transferaccurate, complete, andtimelyinformation to theConference Planning Teamin accordance withhotel and brand standards.
Actively up-sell each business opportunity to maximize revenue.
Build andmaintainstrong working relationships with key internal and external stakeholders.
Understand and activelyutilizecompany marketinginitiative/incentives to close business.
Follow up on opportunities uncovered by thebusiness development manager and Pyramid GSO team.
Identifyand implement process improvements and best practices.
Promote accountability to drive superior business results. Includes successful execution of Sales strategies and business processes.
Establish clear expectations for customers throughout the sales process.
Effectively resolve guest issues that ariseas a result ofthe sales process. Bring issues to the attention of property and sales leadership team as appropriate
Execute exemplary customer service to drive customer satisfaction and loyalty byass
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