CreatorIQ is the operating system for creator-led growth trusted by more than 1,300 global brands and agencies.
We’re on a mission to make businesses more human, and humans more impactful. We operate by our values — be intentional, pursue excellence every day, embrace the journey together, and be a good human — every day. CreatorIQ has earned the title of best companies to work for in multiple programs, including BuiltIn LA and NY. It’s been named a Fastest-Growing Company in North America on the Deloitte Technology Fast 500™ for four years, was named a leader in IDC MarketScape: Worldwide Influencer Marketing Platforms for Large Enterprises in 2025, was named a Leader by The Forrester New Wave™: Influencer Marketing Solutions, and has been consistently recognized by G2 as a Leader, and is rated 5 stars on Influencer MarketingHub. We operate in a flexible work model that combines both in-person and remote work to boost collaboration, enhance innovation, and adapt to individual work styles. We are seeking passionate, innovative minds to join our journey. Be a part of our dynamic team and let's transform the industry together.
The IT System Administrator supports business operations by helping teams utilize information systems to enhance efficiency. As a member of the IT Service Desk, the System Administrator provides prompt support and escalates company employees’ requests related to corporate IT equipment (such as laptops, printers, routers, and Wi-Fi access points), systems and applications (including Google Workspace, Slack, Office 365, Jira, OKTA, Salesforce, Zoom, and more), as well as operating systems and software.
This role follows company policies and standards, ensuring that corporate IT systems and equipment are fully supported and compliant with security policies and standards. The System Administrator plays a key role in maintaining compliance and reliability across IT assets within the organization.The System Administrator reports to the Manager, ITSD, and Information Security.
IT Infrastructure & Security Administration:
Set up, configure and support corporate services and systems (SSO, Google WorkSpaces, Slack, Office365, Salesforce, Monday.com, etc) according to corporate security policies (password complexity, encryption, malware protection, logging, monitoring, backups, etc.);
Set up, configure and support corporate equipment according to corporate security policies (password complexity, encryption, malware protection, logging, monitoring, backups, secure disposal and re-use of equipment, etc.);
Administrate corporate anti-virus software;
Asset management (inventory and life-cycle support of equipment, licenses, software);
Access control (access and permission management in corporate services, periodic audit of user privileges);
User management (on/off-boarding, support user’s life-cycle, accounts provisioning/de-provisioning);
Manage back up process of corporate systems and services;
Update corporate systems and equipment according to the Change Management process.
Technical vulnerability management of local stations, office (optional, if office presents) equipment and corporate tools
Participate in Disaster Recovery Plan (DRP) testing and implementation.
Networks:
Support local office networks/Wi-fi and negotiate with 3rd parties (optional, if office presents)
Support corporate VPN connections
Check and fix security vulnerabilities in local office networks and VPN (optional, if office presents)
Support of users & IT Service Desk:
Resolve, escalate, meet SLA in internal users’ requests from the IT Service Desk Portal
Support, develop, and keep up-to-date internal knowledge base
Set up and support the Operational Systems (MS Windows and MacOS) of local stations
Set up, update, and support corporate software on local stations
3rd parties
Communication with office network and Internet providers (optional, if office presents)
Communication with suppliers and repair equipment service
Communication with support of corporate cloud/SaaS service providers for resolving issues
4+ years of experience as a System Administrator in an IT or software development company.
Deep understanding of the model ‘The principle of least privilege’ for User and Access Management, accounts provisioning/de-provisioning, permissions review
Good knowledge of operational systems MacOS, Windows.
Hands-on experience with centralized management systems, MDM for MacOS and Windows (Zoho ManageEngine, MS Active Directory, Jamf, Intune, or similar).
Hands-on experience with administration of GSuite, Slack, Zoom, Notion, Salesforce, Atlassian stack and other SaaS.
Hands-on experience with Single Sign-On (SSO) systems and understanding of protocols LDAP, SAML, OAuth.
Good knowledge of networks (L2/L3, VLAN, VPNs, routing, switching, security, wi-fi, etc).
Experience with IT asset management, software licensing, and device lifecycle management, inventory.
Hands-on experience with antivirus software for different operational systems (MacOS, Windows)
Hands-on experience with back-ups procedures, tools and Disaster Recovery procedures
Upper-Intermediate or higher English level (spoken and written).
Knowledge of ISO 27001 or SOC2 security controls and IT compliance standards.
Familiarity with AWS cloud services (EC2, IAM, S3, VPC).
Experience in Bash or PowerShell scripting for automation.
What you will get from us:
People: work with talented, collaborative, and friendly people who love what they do.
Guidance: utilize our learning platform to fully get the training and tools you’ll need to become successful here from your first day with us.
Surprise meal stipends: work from home can’t stop the enjoyment of someone else making a meal for you!
Work/life harmony: 26 days vacation, floating and set holidays, wellness allowance, and paid parental leave.
Medical insurance, life insurance, and business travel insurance
Stock options as part of our equity-sharing program.
Comprehensive perks program providing stipends for cell phone and internet, home office setup, mental wellness, professional development and tuition reimbursement, plus occasional company-funded meal opportunities throughout the year.
Who we are:
CreatorIQ is the operating system for creator-led growth. Trusted by more than 1,300 global brands and agencies—including Burson, Delta Air Lines, Google, LVMH, Nestlé, and Sephora—CreatorIQ unifies creator marketing across paid, owned, earned, commerce, and community into one seamless, enterprise-grade ecosystem. With industry-leading intelligence infrastructure, rigorous compliance and security standards, and integrations with Meta, Snapchat, TikTok, YouTube, and more, CreatorIQ empowers brands and agencies to harness the creator economy as a strategic growth engine. CreatorIQ is a global company headquartered in Los Angeles with offices in Austin, New York, San Francisco, London, Manila, and Warsaw. Learn more at creatoriqAbout creatoriq