Overview
Our Culture
At Jackson Healthcare, our mission â to improve the delivery of patient care and the lives of everyone we touch â is central to both doing good business and serving the greater good.
Our Values
Our mission and corporate values of Others First, Wisdom, and Growth serve as our âtrue north.â They guide our strategy, hiring practices, and philanthropic efforts â and are central to our culture and at the core of everything we do.
Strengthen partnerships. Streamline operations. Drive success.
Jackson Therapy Partners is seeking a detail-oriented and relationship-driven MSP Program Specialist to join our growing team. In this critical role, youâll help enhance support for our Managed Service Provider (MSP) clients by optimizing supplier management and ensuring operational excellence.
As the MSP Program Specialist, youâll manage day-to-day coordination, compliance, and reporting functionsâfreeing up our Account Management team to focus on strategic growth and client engagement. This is an exciting opportunity to make a meaningful impact in a fast-paced, mission-driven organization that supports healthcare facilities nationwide.
What Youâll Do
Requisition & Data Management
Enter and audit all open requisitions in Vendor Management Systems (VMS) to ensure accuracy and completeness.
Track and report on key MSP metrics, including submittals, interview rates, offers, backouts, and total network billable performance.
Supplier Relationship Management
Serve as the primary point of contact for supplier partners regarding policies, procedures, and operational support.
Organize and facilitate regular supplier calls and performance reviews.
Provide feedback on submittals, onboarding issues, and performance to strengthen supplier relationships.
Manage onboarding of new suppliers, including tracking contracts, W-9s, COIs, training materials, and documentation.
Maintain an updated supplier database, monitor credential compliance, and manage supplier coverage needs.
Oversee sub-vendor credentialing and compliance to ensure clinicians meet onboarding and assignment requirements.
Track and manage expiring credentials for clinicians on assignment to maintain uninterrupted coverage.
Collaboration & Continuous Improvement
Partner closely with Account Managers, Credentialing, and Compliance teams to ensure smooth program operations.
Attend internal and client meetings, conferences, and events as needed.
Identify process improvements and contribute to the ongoing optimization of MSP operations and supplier performance.
What Weâre Looking For
Bachelorâs degree or equivalent experience required
6+ years of experience in supplier management, preferably within an MSP environment
Strong understanding of vendor management systems (VMS) and supplier operations
Excellent communication and relationship-building skills
High attention to detail and accuracy in documentation and reporting
Ability to manage multiple priorities in a fast-paced environment
Proactive, solutions-oriented, and aligned with our core values: Others First, Wisdom, and Growth
Why Youâll Love Working at Jackson Therapy Partners
At Jackson Therapy Partners, we believe in combining purpose with performance. Youâll be part of a collaborative, people-first culture thatâs passionate about supporting clinicians and healthcare facilities nationwideâwhile investing in your professional growth.
Hereâs what we offer:
Hybrid work flexibility after training and onboarding
Comprehensive benefits package including medical, dental, and vision coverage
401(k) with company match
Generous PTO and paid holidays
Quarterly incentives and recognition programs
Career growth opportunities within the Jackson Healthcare family of companies
Volunteer and community involvement programs that make a difference locally and nationally
A culture built on respect, teamwork, and continual improvement
Ready to make an impact?
Join a company where operational excellence meets purpose-driven work. Apply today to become a key player in the success of our MSP program and the clinicians we serve.
Disclosures
Smoking/vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles.Â
As part of our employment process, candidates who receive a conditional offer may be required to undergo pre-employment drug testing.
We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, Â national origin, age, disability, veteran status, or any other protected status under the law.
jacksonhealthcare