Strategic Technical Product Manager

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

P&C IT Services provides professional services to help our business units and corporate functions use technology to create, manage, and optimize information and business processes.  IT Services can include a wide range of activities such as: software development, data management, Cloud services, IT security, network security, technical support, establishing and overseeing access rights, procuring and maintaining equipment or software, managing the infrastructure, and defining security procedures,  The overall goal of IT Services is to provide technology solutions that increase efficiency, reduce costs, and give our company a competitive advantage over our competitors.

Great American’s culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site a minimum of two days a week if local to Cincinnati, with the potential to work three days remotely. Core in‑office days are Tuesday and Thursday but will be determined by business needs. 

We are seeking a Strategic Technical Product Manager to support our Property & Casualty IT organization within the AI & Automation domain. This role will focus on Personal Productivity products and initiatives, and will partner closely with business stakeholders, customer engagement leads, AI champions, and Delivery Leaders to develop the product strategy and roadmap. 

Essential Job Functions and Responsibilities

• Leads the development and maintenance of the product roadmap, including the epic backlog, ensuring strong alignment with business goals and customer needs.

• Leads collaboration with business stakeholders, customer engagement leads, and AI champions to gather and prioritize product opportunities.

• Stays informed on latest AI trends and advancements in AI

• Ensures opportunities fit within the product vision and strategy, and routes opportunities to other product areas as needed

• Responsible for conducting feedback and consultations with customers

• May define and drive product strategy by aligning business objectives with long-term technical innovation, ensuring scalability and future-proofing product decisions.

• Partners with Delivery Leaders to ensure timely delivery of key capabilities, features, and enhancements.

• Serves as the key point of contact for all product-related inquiries. Communicates product vision, strategy, and progress to all stakeholders across the organization.

• Partners with UX Designers and Delivery Leaders on end-user advocacy, and ensuring that products are intuitive, user-friendly, and meet high standards of quality.

• Leverages technical knowledge to partner with delivery teams on feasibility and complexity considerations when making prioritization decisions

• Leverages technical knowledge to understand impact and implications at a strategic level

• Tracks and analyzes product performance metrics, identifies areas for improvement, and implements data-driven strategies to optimize product performance.

• Fosters a collaborative environment by working closely with cross-functional teams.

• Partners on OCM planning and coordination to ensure successful product launches.

• May utilize AI-Assisted rapid prototyping to validate ideas and support discovery efforts.

• May evaluate emerging technologies, architecture decisions, and integration approaches to optimize performance, security, and system compatibility.

• May drive market research and competitive analysis to identify significant opportunities and threats.

• May be responsible for the performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports.

• Performs other duties as assigned.

Job Requirements

Education: Bachelor’s degree in Information Technology, Computer Science, or a related field.

• Experience: Generally, a minimum of 6 years of related experience that includes experience in Technical Product Management.

  • Background in Automation and AI-based solutions for business process automation & personal productivity are required.

  • Familiarity with process design documentation (PDD) and solution design documentation (PDD) for automation is preferred.

  • Certification in Lean methodologies preferred, with a strong understanding of product development and development framework -- ideally Extreme Programming.

  • User-Centered Design experience preferred.

Scope of Job/Qualifications: Performs product management for complex products and may have product management duties for multiple teams. Instills Product Mindset with a balanced team approach by breaking down complex problems into simple solutions focused on important customer needs. Exhibits advanced analytical skills with the ability to gather and analyze data to drive problem solving and decision-making. May own product strategy and execution, ensuring alignment between customer needs, business goals, and technology capabilities. May participate in making recommendations for best practices and introducing new techniques/tools to the product management team. Exhibits advanced business knowledge and the ability to identify and define business needs including an understanding of the organization's business and technology operations. Demonstrates strong customer focus by being responsive, consultative, collaborative and accurate in work approach. Viewed as a senior resource on the team.

Business Unit:

Property & Casualty IT Services

Benefits:

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

 

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

 

*Excludes seasonal employees and interns.