Imagine websites that rebuild themselves on autopilot to sell more, convert better, and grow faster.
At Moonshot AI, we’re making that happen — merging generative AI, large-scale data pipelines, and experimentation into a self-evolving web.
We’re a well-funded, very early-stage startup with a massive vision. Joining now means you’re not just an employee — you’re helping set the technical and cultural DNA of the company. If you’ve ever wanted the autonomy of a founder with the backing of top-tier investors, this is it.
We’re seeking a customer-facing, data-driven Account Strategist (CRO-focused) with 2–4 years of experience to manage and grow a portfolio of direct-to-consumer (DTC) e-commerce clients.
This is a client-facing, agency-style role where you will own day-to-day client relationships, ensuring strong communication, alignment, and delivery across multiple accounts. You’ll work closely with internal CRO and growth teams to support experimentation programs (including A/B testing) and help translate performance data into actionable insights for clients.
Success in this role requires a balance of client management, analytical thinking, and storytelling—you’ll be responsible for building trust with clients while helping them understand and act on data-driven recommendations.
Manage day-to-day client relationships across multiple DTC e-commerce accounts, serving as the primary point of contact
Own communication cadence, including status updates, reporting, and client calls
Partner with CRO and growth teams to support experimentation programs, including A/B and multivariate testing
Translate testing results and performance data into clear, actionable insights for clients
Build and deliver client-facing presentations, reports, and decks that communicate performance, insights, and recommendations
Help prioritize and align testing roadmaps with client business goals and customer needs
Monitor performance metrics and KPIs, identifying trends and opportunities for optimization
Ensure projects are delivered on time and aligned with client expectations
Collaborate cross-functionally with media, creative, and analytics teams to ensure cohesive execution
2–4 years of experience in account management, client strategy, digital marketing, or analytics—preferably in a client-facing agency or DTC environment
Experience managing multiple clients or projects simultaneously in a fast-paced setting
Strong communication and relationship management skills, with the ability to build trust and influence client decisions
Comfort working with data, performance metrics, and experimentation results (A/B testing exposure required)
Ability to translate data into clear narratives and client-friendly recommendations
Experience with deck-building and presenting to stakeholders
Understanding of e-commerce, UX, and conversion optimization fundamentals
Strong organizational skills and attention to detail
High client satisfaction and strong relationship health across accounts (NPS/CSAT)
Clear, proactive communication and consistent delivery against client expectations
Effective translation of data and A/B testing results into actionable client recommendations
Strong collaboration with internal teams to deliver seamless, high-quality work
Retention and growth of client accounts, including renewals and expansion opportunities
Ability to manage multiple clients efficiently without compromising quality
Curiosity & Growth → We challenge assumptions, ask big questions, and push for mastery.
Low Ego → No ivory towers — everyone gets their hands dirty.
Ownership → You own outcomes, not just outputs. Shipping is step one; impact is the goal.
Trust → Radical transparency and accountability, even when it’s hard.
Agility → We move fast, test faster, and aren’t afraid to pivot.
This Is Your Company → Ideas fuel breakthroughs. We’re all builders here.
Enjoy the Ride → Startups are a rollercoaster — we create good vibes and celebrate wins together.
Competitive compensation
Meaningful equity — real ownership in Moonshot AI’s success.
Full health coverage (medical, dental, vision) for you + your family.
Unlimited PTO — we trust you to take the time you need.
Tax free commuter and parking benefits
Office-first culture (4 days/week) — Midtown Manhattan, in the middle of it all.
Work directly with the founding team — your impact is immediate, visible, and career-defining.
Free One Medical Membership
401k
moonshot-ai