Electronic Trading (OEMS) Specialist

The Electronic Trading (OEMS) Specialist serves as the key escalation point between client-facing teams and internal development and product groups, with a focus on top-tier clients. In this role, you willleverageyour front-office trading technologyexpertiseto guide clients towardoptimalsolutions for their electronic trading workflows withinourOrder and Execution Management System (OEMS).

Success in this position demands hands-on familiarity with multi-asset class trading platforms, along with the ability to quickly assess, prioritize, and define the scope of issues as they arise in real time.

WhatYou’llDo: 

• Deploy and provide premium OEMS support to our top tier clients including trader workflows, FIX connectivity, allocations and order sizing, pre-trade compliance and more for industry leading investment management platform 

• Work closely with the technology and OEMS product teams to prioritize projects for your client coverage and coordinate with Account Management and Project Manager on project timelines

• Investigate issues and escalate to the OEMS development team as needed 

• Learn how your industry experience translates to our OEMS platform by completing our internal OEMS certification programs  

• Promote knowledge sharing across the team by collaborating and sharing tradingexpertisewith our OEMS Product Support team members 

• Assess patterns in support tickets, requests, and alerts helping increase efficiencies of training and support  

WhatYou’llNeed: 

• 2+ years of relatedexperienceinthe following:

• Financial services industry working with Prime Brokers, Executing Brokers, OEMS Platform Vendors, or Asset Management Front Office users 

• FIX Protocol knowledge

• Experience working on OMS or EMS platforms or deployments

• Strong understanding of global trading systems and portfolio managers workflow 

• Strong analytical andproblem-solvingskills

• Good communication, both verbally and written