Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
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About our property:
Deloitte University Hotel & Conference Center - Benchmark HospitalityWhat you will have an opportunity to do:
BASIC FUNCTION: The Front Office Supervisor is to oversee the operation of the Front Desk, Front Services, Group Reservations, and the Communications Center, ensuring flawless execution of guest service.
Status: Full Time
Availability: 2nd shift, with availability to work other shifts as needed.
Pay: $20.75
Location: Benchmark Hospitality at Deloitte University Hotel & Conference Center
Monitor and assist in the completion of all opening and closing Front Office tasks.
Resolve guest opportunities expediently and in a professional manner.
Direct the work of all Front Office employees, delegating in a fair and equitable manner.
Assist in the training, development, and motivation of all Front Office employees.
Manage and coordinate the delivery/tracking of all guest messages or packages.
Monitor and provide assistance in the operation as needed throughout the Front Office.
Monitor Communication Center call volume and provide additional coverage when required.
Oversee the guest badging process to ensure badges are creating on time and accurate.
Location: Benchmark Hospitality at Deloitte University Hotel & Conference Center
Job Category: DUCareersInHotel
What are we looking for?
Experience in the hospitality industry required.Hotel Front Office experience desirable.
Experience as a departmental trainer or supervisor preferred.
Strong computer skills.Proficient in Microsoft Excel and Outlook.Microsoft Teams and OneNote experience desirable.
Knowledge of Hotel Property Management System preferred.Infor experience desirable.
Texas Driver’s License with good driving record required.
Must be over 21 years old for vehicle driving insurance purposes.
Compensation:
$20.75-
$20.75Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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