Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
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About our property:
Welcome to InterContinental Seattle Bellevue, a distinguished addition to Pyramid Global Hospitality and a beacon of modern luxury in the heart of downtown Bellevue. Anchored within Avenue Bellevue, a premier lifestyle destination featuring luxury residences, our hotel offers 208 elegantly appointed guest rooms and 12,000 square feet of refined meeting and event space. Designed by internationally acclaimed Hirsch Bedner Associates, every detail reflects sophistication, innovation, and a true sense of place.
At InterContinental Seattle Bellevue, we pride ourselves on a culture of excellence that celebrates people, nurtures growth, and delivers authentic service. Candidates will have the opportunity to build their careers with a premier luxury hotel brand, where every role contributes to creating unforgettable guest experiences. Whether your passion lies in guest services, culinary arts, or event management, joining our team means becoming part of an environment that is dynamic, supportive, and deeply committed to your professional success. Here, you will have the opportunity to make a lasting impact while working in a setting that embodies the best of Bellevue’s luxury landscape.
Benefits offered to full-time associates:
Paid Time Off
-2.15 hours for every 40 hours worked~14 days
-7 Paid Holidays, 2 Floating Holidays
-Medical (through United Healthcare), dental, and vision insurance – available to you on the first of the month after your start date
-Competitive Matching 401K
-Health Savings Account
-Healthcare Flexible Saving Account
-Supplemental Medical Insurance including Accident Insurance, Critical Illness, and Hospitality Indemnity
-Supplemental Short-Term Disability Insurance
-Basic Life and Accidental Dismemberment Insurance
-Basic Long-Term Disability Insurance
-Life Insurance buy-ups
-Employee Assistance Program
-Pet Insurance
Benefits offered to part-time associates:
-Sick Time (accrue 1 hour for every 30 hours worked).
Benefits offered to all associates:
-Competitive Salary
-Competitive Matching 401K
-Cash incentives programs
What you will have an opportunity to do:
Our luxury property is looking for a highly motivated individual with experience in driving the Sales efforts to join our team as the Director of Sales and Marketing. The individual will report to the General Manager and collaborate with the sales and catering team to plan, budget, coordinate, and execute sales activities for the InterContinental Seattle Bellevue Hotel. They will work with strategic partners to create and execute global sales strategies, coordinate creation of sales and on-property collateral, and coordinate initiatives for on-property and local programming. They will actively participate in the sales efforts by managing current accounts, while prospecting new accounts, including outside sales calls, solicitations, and presentations. They will create and implement sales programs and strategies for the travel industry and corporate travel market to generate property revenue.
The successful candidate will have a proven track record of leading the Sales efforts for our property, they will be creative in how they approach marketing, they will be a problem solver and be open to learning and leading by example.
Your day to day:
- Lead and drive the Sales department which includes Hotel Group Sales and the Catering Sales team.
- Drive the strategic focus on creation and distribution of exceptional marketing campaigns
- Drive the online advertising strategy utilizing strategic partners to achieve growth in website traffic, bookings and conversion
- Drives digital channel direction through data analysis to deliver ROI
- Drives the creation of on-property promotions and programming while working with applicable departments to implement
- Develop and drive the sales and marketing plan for the hotel
- Stays abreast of industry trends that the hotel can capitalize on
- Execute sales activities to achieve budgeted goals
- Develop and implement all sales strategies associated with the Consortia, Wholesale, Leisure and Business Travel Market.
- Research, analyze, and monitor financial, technological, and demographic factors in order to capitalize on market opportunities and to establish a leadership position in the market
- Play a pivotal role in hotel sales efforts, including calling on accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis
- Plan and participate in Sales trips and industry related meetings as appropriate to the assigned markets/territories.
- Assist in the annual budgeting plan
- Formulate and revise annual and monthly forecasts
- Negotiate with clients and achieve maximum revenue/profit potential while satisfying clients' needs
- Enhance the hotel's community's image by actively participating in associations, events, clubs and boards
- Assume active ownership of assigned sales territory and respond to specific market needs, initiates needed action and suggests to sales leadership any necessary actions
- Create, train, supervise and monitor the proper preparation of Catering menus, memos, and files. Organize and conduct BEO meetings to coordinate successful functions and ensure accuracy of all BEOs.
- Provide site tours of our property and meeting space as needed
- Track, analyze, and share key quantitative metrics and business trends as they relate to client relationships and impact the operations of the hotel.
- Negotiate, Prepare and write contracts into Delphi or provide instruction as needed to the appropriate colleague
- Connect strategy and business to generate revenue including Rooms, Retail, Food and Beverage and Catering events.
- Create and present monthly goals and strategies to the Ownership and Asset groups.
- Respond in a timely manner to any telephone, email or other inquiries of potential guests.
- Performs other duties as requested, such as attending outside V.I.P. parties and social events.
- Attend staff, and other Hotel and operations meetings as needed.
- Other duties and responsibilities as assigned.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
- Thorough knowledge of the hotel’s in the Seattle and Bellevue area market.
- Passion for delivering excellent customer service.
- Strong interpersonal skills with a track record of successful client interactions and relationships.
- Ability to grasp, lift and/or carry, or otherwise move goods weighing a maximum of 50 lbs. on an occasional basis.
- Ability to read, write and speak effectively to comprehend and communicate job functions.
- Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
- Ability to present sensitive material
- Any combination of education, training or experience that provides the required knowledge, skills and abilities.
- College education preferred.
- Minimum of 5 years of experience leading Sales, Marketing, and Catering in a Luxury 4-star and full-service hotel environment.
- Must be proficient in Microsoft Office programs.
- Maintain a positive and approachable demeanor at all times, as this position holds a seat on the Executive Committee and senior leadership team.
- All employees must maintain a neat, professional, clean and well-groomed appearance as everyone is a direct representative of our luxury hotel.
- Knowledge of Delphi, Opera, Knowland, Cvent and Meeting broker a plus, but not require