Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
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About our property:
Embark on a fulfilling career at the Texas A&M Hotel and Conference Center in College Station, Texas, proudly managed by Pyramid Global Hospitality, where the spirit of Aggieland meets unparalleled Howdy Hospitality. With 250 guest rooms, 23 flexible meeting rooms, and 35,000 sq ft of meeting space, our property hosts a variety of guests and events. Join today to enjoy a career focused on being the difference and creating memorable experiences for our guests and associates!What you will have an opportunity to do:
All team members of the Texas A&M Hotel and Conference Center, a Pyramid Global Hospitality property, have the same fundamental responsibility:Ā to take great pride in providing Howdy Hospitality to all guests while walking the Aggie Path of P.R.I.D.E. daily. Our jobs are not just to make a difference but to "Be the Difference" in the guest and fellow team member experience. All applicants should be of the highest character and hold themselves to the following Aggie Path of P.R.I.D.E. expectations:
Positivity - We wake up daily and choose to bring a positive perspective, find the good in all things, and create an environment others want to be part of. Each team member is hired to project genuine and sincere positivity daily.
Respect - We embrace and appreciate others and show consideration for their desires, interests, privacy, physical space, belongings, different viewpoints, philosophies, physical abilities, beliefs, and personalities. We choose to show respect, even when it is not given, not only to our guests but, more importantly, to each other.
Integrity - We consistently demonstrate and live by sound moral and ethical principles. We choose to do this not because someone is watching, but because it is the right thing to do.
Dedication - We are unyielding in our commitment to walking our path and dedication to āBeing the Differenceā in everything we do. We flex our proactive muscles in being more positive, respecting, and holding ourselves to an even higher commitment to integrity.
Excellence - We always strive to make today a little better than yesterday.
The Audio Visual Technician supports meetings, conferences, and special events by setting up, operating, and maintaining audio/visual equipment, including sound systems, projectors, cameras, lighting, computers, and related technology. This role works directly with clients, event planners, and hotel staff to provide exceptional service and ensure all AV needs are met with professionalism and efficiency.
This position is ideal for candidates with strong customer service skills who are eager to learn technical AV skills through handsāon experience and training.
COMPENSATION & BENEFITS:
$14/hr. ā Biweekly (every two weeks)
Extensive health benefits paid time off, retirement, tuition reimbursement, and employee discounts at hundreds of US and international properties.
SCHEDULE:
The hospitality industry is 24 hours a day, seven days a week, and 365 days of the year. All candidates must be available and are expected to work Texas A&M football game days, Ring Days, graduations, and other high occupancy times due to special events. We strive hard to manage and minimalize overtime, but it should and will be expected when business levels call for it.
Part-time: 8-29 hours per week depending on level of business forecasted
Days of week/weekend scheduled will vary depending on level of business forecasted.
Event Setup
Set up audio/visual equipment according to event orders and client needs.
Run cables, tape cords securely, and maintain safe pathways in event spaces.
Climb ladders (up to 16 feet) for signage, lighting adjustments, or equipment placement.
Transport equipment up to 75 lbs. using safe lifting techniques or carts.
Operation of AV Systems
Operate projectors, microphones, mixers, speakers, cameras, lighting controls, computers, and other AV devices.
Troubleshoot issues and assist clients with presentations and meeting tools.
Monitor live events, making adjustments as needed to ensure smooth operation.
Client Service & Communication
Greet clients professionally and confirm AV requirements prior to event start.
Provide friendly, confident, serviceāoriented support throughout events.
Communicate technical information in an easy, understandable way.
Collaborate with Event Services and other hotel departments to ensure event success.
Maintenance & Inventory
Clean, store, and maintain AV equipment.
Perform basic repairs and report equipment issues.
Track equipment usage and ensure adequate inventory for upcoming events.
Administrative Duties
Review upcoming event orders to plan equipment use.
Input basic documentation, logs, or inventories as required.
Maintain organized workspaces and storage rooms.
MARGINAL FUNCTIONS:
Support the protection and proper handling of hotel AV assets.
Maintain a professional appearance, attitude, and behavior in all guest interactions.
Follow all hotel policies, safety procedures, and service standards.
Engage in continuous learning and maintain required training for the role.
Uphold Texas A&M Hotel & Conference Centerās mission of exceptional hospitality and service excellence.
What are we looking for?
Required:
High school diploma or equivalent.
Strong desire and ability to learn AV technology through on-the-job training.
Excellent customer service and communication skills; ability to speak clearly and professionally with clients and colleagues.
Basic computer literacy (email, file management, PowerPoint, etc.).
Ability to lift 40 lbs regularly and safely handle equipment.
Ability to work flexible hours; including weekends, mornings, evenings, and holidays based on event schedules.
Ability to work independently and as part of a team.
Preferred (but not required):
Experience with video conferencing platforms (Teams, Zoom, Webex).
Exposure to audio/visual equipment, production, or event support.
Prior hospitality or guestāfacing experience.
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