The Oracle ERP TechnoâFunctional Analyst is a key member of a highly collaborative production support team responsible for keeping our enterprise systems stable, reliable, and continuously improving. This role combines hands-on production support with strong technoâfunctional expertise and a team-first mindset.
Youâll work closely with fellow analysts, developers, business partners, and crossâfunctional stakeholders to troubleshoot issues, deliver enhancements, and ensure our Oracle Supply Chain systems effectively support the business. Success in this role depends on strong collaboration, knowledgeâsharing, and a willingness to partner across teams to solve problems together.
What Youâll Be Doing:
Provide production support for the Oracle Supply Chain Suite ERP while partnering closely with business users and IT teams to resolve issues
Collaborate with functional leads, developers, and support peers to analyze problems, coordinate fixes, and deliver system enhancements
Act as a trusted team resource - sharing knowledge, mentoring lessâexperienced colleagues, and contributing to a strong team culture
Participate in team discussions, incident reviews, and problemâsolving sessions to drive consistent and highâquality support outcomes
Use SQL and data analysis to support root cause analysis and inform team decisions
Contribute ideas and best practices to improve processes, reduce recurring issues, and strengthen overall system support
What Weâre Looking For:
5+ years of relevant experience with a bachelorâs degree, or equivalent experience
Strong implementation and production support experience with Oracle R12 SCM, particularly Order to Cash (OTC) and Procure to Pay (PTP)
Functional knowledge across Order Management, Inventory, Purchasing, Cost Management, Finance modules
Ability to write and execute SQL queries for analysis and troubleshooting
Demonstrated experience working in a teamâbased support environment, guiding others through complex issues, and sharing best practices
Strong communication and collaboration skills, with the ability to work effectively across technical and business teams
Work Arrangement: Fully In Office: Monday-FridayÂ
What We Offer at Arrow:
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. Thatâs why we offer competitive financial compensation, including various compensation plans and a solid benefits package.Â
Medical, Dental, Vision InsuranceÂ
401k, With Matching ContributionsÂ
Paid Time Off(includingsick, holiday, vacation, etc.)
Health Savings Account (HSA)/Health Reimbursement Account (HR) OptionsÂ
Growth OpportunitiesÂ
Tuition Reimbursement
Short-Term/Long-Term Disability InsuranceÂ
Climate controlled environment with excellent break room facilitiesÂ
Growth Opportunities
And more!
Are you being referred to one of our roles? If so, ask your connection at Arrow about our Employee Referral Process!
Please note: This position is not eligible for employment sponsorship, i.e. Visa. Eligible candidates must have permanent work authorization in the United States.
Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.
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Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)
All Arrow job postings are for existing job vacancies. We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
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