The Atlassian Product Owner owns the strategic vision, operational roadmap, and governance for Arrow’s Atlassian ecosystem, ensuring Jira, Bitbucket, Jira Service Management (JSM), and approved Marketplace applications are standardized, scalable, and optimized to support collaboration, delivery, and enterprise reporting. Serving as the bridge between business stakeholders and technical platform teams, this role translates needs into a prioritized backlog, establishes consistent patterns (templates, workflows, fields, permissions), and drives adoption through enablement and clear platform guidance.
What You'll Be Doing:
Own the multi-year strategy and roadmap for Arrow’s Atlassian ecosystem (Jira, JSM, Bitbucket, and approved Marketplace apps).
Align platform capabilities to enterprise objectives, delivery needs, and operational efficiency goals.
Establish and enforce governance and standards (workflows, fields, issue types, naming conventions, and permission models) to ensure consistency and scalability.
Evaluate, approve, and rationalize Atlassian Marketplace applications in line with governance and platform strategy.
Translate stakeholder needs into a prioritized backlog (epics/user stories/acceptance criteria), balancing user value, strategic outcomes, and technical health.
Own prioritization of the Atlassian enhancement backlog, balancing technical health, user needs, and strategic outcomes.
Drive platform adoption through enablement, templates, standards, communications, and best-practice guidance.
Partner with platform development and administration team to ensure configurations support enterprise integrations, data flows, and reporting.
Serve as the primary liaison across business stakeholders and technical teams, providing clear guidance and communication on platform usage and changes.
What We Are Looking For:
3–5+ years of experience in product ownership, product management, or business systems analysis.
Handson experience with Atlassian tools, including Jira Software, Jira Service Management, and Bitbucket.
Strong understanding of platform governance, standardization, and enterprise scale enablement.
Proven ability to work across technical and nontechnical stakeholders and influence without direct authority.
Familiarity with Atlassian automation, scripting tools, and APIs preferred.
Experience supporting enterprise service workflows or scaled Agile delivery preferred.
Atlassian certifications (ACP or equivalent) are a plus.
Work Arrangement: Hybrid - Tuesday, Wednesday, Thursday required office days for Panorama Office site; Monday, Friday-work from home.
What’s In It For You:
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.
Medical, Dental, Vision Insurance
401k, With Matching Contributions
Short-Term/Long-Term Disability Insurance
Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
Paid Time Off (including sick, holiday, vacation, etc.)
Tuition Reimbursement
Growth Opportunities
Discounted RTD Passes, with convenient office location off RTD Light Rail (Dry Creek Exit)
On-site Café with Catering Option for Busy Lifestyles
24/7/365 On-site Gym and Lockers, Free for Use to All Employees!
Bike Racks
And more!
Are you being referred to one of our roles? If so, ask your connection at Arrow about our Employee Referral Process!
Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.
Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)
All Arrow job postings are for existing job vacancies. We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
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