Resource Manager

Role and responsibilities

Strategic Resource Allocation & Deployment

• Know your talent pool including numbers, individual skill profiles/interests, group skill gaps/surpluses

• Own end‑to‑end resource deployment across client delivery, business development, and strategic internal initiatives.

• Make informed, strategic trade‑offs where demand exceeds supply, prioritizing work based on commercial value, client impact, and long‑term capability goals.

• Ensure projects are staffed with an optimal skills, grade, and cost mix, aligned to delivery outcomes and profitability targets.

• Onboard new consultants, educating them on how to effectively work with Resource Management
   

Workforce Strategy & Planning

• Translate regional and practice‑level business strategy, sales pipeline, and demand forecasts into forward‑looking workforce and capacity plans.

• Act as a key contributor to headcount, hiring, and skills planning, providing evidence‑based insight on future capability needs, gaps, and deployment risks.

• Partner with leadership to shape sustainable workforce models, balancing utilization targets, growth ambitions, and talent health.

Commercial Performance & Utilization Optimization

• Actively manage and optimize utilization, realization, and margin performance across assigned teams.

• Identify structural drivers of under‑ or over‑utilization and design interventions that improve long‑term performance, not just short‑term fixes.

• Partner with finance and leadership to interpret workforce data and provide insight into revenue, cost, and capacity dynamics.

Understanding the Business

• Apply your knowledge of the professional services industry and how publicly listed consulting firms operate (e.g. business development cycles, project delivery cycles, billable hours, time entry, quarterly reporting etc.) to staffing

• Leverage business and financial acumen to understand the implications of bill rates, fees, priority work etc.

• Understand our clients, what they do, what they need and how we are helping them

Talent & Capability Management

• Maintain a strategic view of consultant skills, experience, career aspirations, and development pathways.

• Balance immediate client needs with longer‑term capability building and talent sustainability, ensuring fair access to development and stretch opportunities.

• Surface recurring capability gaps and inform strategic hiring, reskilling, and learning investment decisions.

Data, Governance & Insight

• Own the integrity and strategic use of resource, capacity, and utilization data across workforce planning systems.

• Establish consistent forecasting, reporting, and governance rhythms that support leadership decision‑making.

• Move the function beyond reporting to insight‑led workforce management, highlighting trends, risks, and opportunities.

People Leadership & Functional Maturity

• Contribute to the ongoing maturity and evolution of the Resource Management function, embedding best practices and consistent ways of working across teams.

Skills & Experience

• 4+ years’ experience in resource management, workforce planning, staffing, or deployment roles within a professional services or consulting environment.

• Demonstrated experience operating at both strategic and executional levels, translating business strategy into workforce outcomes.

• Strong commercial acumen with a deep understanding of utilisation, margin, and delivery economics.

• Proven ability to influence senior stakeholders and navigate complex, ambiguous decision‑making environments.

• Advanced analytical capability, with experience using workforce and financial data to drive insight and action.

• Excellent written and verbal communication skills in English.

Desirable

• Experience working with capacity planning, or workforce analytics tools.

• Exposure to life sciences, healthcare, or other regulated consulting environments.

• Experience supporting multi‑country or globally distributed delivery teams.

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com.

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes. Likewise, as part of this culture, IQVIA is committed to ensuring effective equality between women and men, integrating it as a strategic principle in its corporate and human resources policies.