DUTIES AND RESPONSIBILITIES
INDIVIDUAL CONTRIBUTOR: Fully functional and self-directed. Provide formal mentorship. High complexity assignments-owner. Moderate complexity assignments - owner (1 or >) Low complexity assignments - provide oversight/review. Regularly leads self and established as specialist. Sees the whole picture and adjusts work accordingly of the Ensono Delivery Methodology, with primary focus in the Requirements Management domain. Engages on Projects with Project Complexity = 2-3
PRODUCT KNOWLEDGE AND UNDERSTANDING: Develops, maintains and demonstrates comprehensive knowledge of clients’ and Ensono’s technical and business environments. Considered as value-add by the customer to their business success. Considered knowledgeable on use of Ensono Delivery Methodology Requirements Engineering and Change Management procedures. Considered knowledgeable on Ensono organization structure and culture and typical Delivery Tools. Considered knowledgeable of Ensono products, services, and solutions.
REQUIREMENTS PLANNING AND ELICITATION: Identifies requirements scope and deliverables and plans for requirements gathering accordingly. Determines and utilizes appropriate requirements elicitation and management techniques based on scope and nature of project. Forms and presents probing questions to elicit information necessary to define requirements. Identifies and accurately captures information pertinent to solution requirements. Determines when and how to modify approach and/or use alternative elicitation techniques. Effectively describes the importance and value of requirements elicitation process mapping, JAD sessions, use cases, storyboards, prototyping, etc. Participates in internal knowledge sharing discussions related to requirements planning and elicitation. Contributes to identification of process improvements related to requirements planning and elicitation techniques.
REQUIREMENTS WRITING AND MANAGEMENT: Self-directed during requirements management and/or documentation. Organizes and synthesizes complex information to formulate business, functional, and non-functional requirements. Documents requirements into an accurate, clear, concise, comprehensive, and cohesive work package. Ensures functional requirements address the business needs. prioritizes requirements based on factors such as business value, cost to deliver and time constraints. Presents requirements in an understandable format to validate with stakeholders. Contributes ongoing improvement of requirements standards, reusable requirements and requirements management techniques.
MEETING MANAGEMENT: Prepares agenda and materials to ensure meetings are effective. Facilitates meetings and communicates effectively. Uses considerable meeting management skills to keep discussions focused and organized. Identifies areas of common agreement and use negotiation skills to reach agreement in areas of conflict. Recognizes subjects which have political implications and uses politically sensitive approach to discuss such subjects.
BUSINESS AND SOLUTION CONSULTING: Understands client's business issues and goals related to marketing databases/solutions. Occasionally recognizes opportunities beyond the underlying business needs and issues, and contributes to consulting stakeholders in exploring these opportunities. Able to conceptualize a solution and enable stakeholders to understand the solution's capabilities, boundaries, dependencies, constraints, and assumptions from a business perspective. The associate is expected to be able to interface with upper-level internal and client stakeholders and communicate effectively.
CONFLICT RESOLUTION: Recognizes conflicts and issues as they are encountered. Facilitates discussion and agreement on handling of conflicts. Works with Project Manager to ensure conflicts and issues are tracked to resolution.
BUSINESS ANALYSIS: Understands and effectively utilizes appropriate business analysis techniques to organize and synthesize large amounts of information into a simplified view. Captures and illustrates stakeholder desires and/or current state using a combination of textual formats, models, diagrams, and matrices. Ensures business goals are aligned to the underlying business needs and identifies gaps that may prevent the business from reaching goals. Evaluates business processes based on a "big picture" view while also understanding the details related to each process step. Demonstrates broad understanding of general business functions and the relationships between them; broad knowledge of marketing is desired. Works toward identifying and defining key performance indicators (KPIs) to measure business operations
SUPERVISORY RESPONSIBILITIES
This position does not have direct reports but may mentor less experienced associates in the role.
QUALIFICATIONS
Primary Location City/State:
Pune, IN - Qubix, MaharashtraAdditional Locations (if applicable):
itoinc