Accomplishes department objectives by managing staff; planning and evaluating department activities.
Skills
- Analytical skills and Problem-Solving Ability
- Excellent customer service skills
- Effective and clear communication skills, with the ability to describe complex technical scenarios concisely and with confidence and conviction to all levels of mgmt.
- Self-starter, willing to learn quickly, a can-do attitude and motivation to succeed and grow
- Strong sense of ownership & urgency, ability to prioritize, attention to detail, flexibility, sense of vigilance & adherence to all compliance procedures& policies.
- Respectful of different cultures, working with colleagues from across all the globe.
Experience
- Minimum 12+ years of working experience supporting multiple infrastructure domains.
- Strong understanding of at least 2 infrastructure domains (OS / Storage / Network / Virtualization)
- Good experience with process governance and leading periodic reviews
- Strong with data analysis, reporting, and dashboards using tools like PowerBI and another advanced toolset
- Familiar with Security standards, PCI Remediation, and other Audit requirements
- Good knowledge of working and reporting on Excel
- Implementing improvements using Lean or Six Sigma methodologies is preferred.
- Basic Knowledge of Shell scripting / Perl / Python/ AWX etc is preferred
Primary Location City/State:
Chennai, IN, Tamil Nadu
Additional Locations (if applicable):